Back of House Operations Manager

2 days ago

Great Yarmouth, Norfolk, United Kingdom German Doner Kebab Full time
Back of House Shift Leader

About the Role:

We are seeking a highly motivated and experienced Back of House Shift Leader to join our team at German Doner Kebab. As a key member of our restaurant team, you will be responsible for delivering exceptional food quality and guest care and service.

Key Responsibilities:

  • Lead your team to deliver industry-leading guest service
  • Ensure store operational requirements by following brand standards, scheduling, and assigning employees
  • Comply with all requirements of Food Safety and Health and Hygiene standards
  • Manage stock levels and availability
  • Manage all controllable costs to keep operations profitable
  • Understand weekly sales information
  • Guest first in everything we do

Requirements:

  • Positive attitude
  • Able to operate in a fast-paced environment while maintaining quality and an attention to detail
  • Operationally focused to implement brand standards and policies
  • Consistently deliver industry-leading guest service
  • Full understanding of stock management and Gp% figures and controls
  • Able to achieve the highest guest satisfaction by producing quality products
  • Work to brand standards for food and operations with the focus on the guest experience as top priority
  • Effectively communicate with others to complete the duties and responsibilities expected
  • Help and support the development of other team members through guidance, training, and coaching

Key Skills & Knowledge:

  • Maintaining appropriate portion control and consistently monitoring food levels within the kitchen
  • Experience with high volume trading levels would be ideal
  • Provide training to improve all team members and utilize cross-training methods to maintain productivity and create an environment where your team can grow their knowledge
  • Maintaining proper food handling and safety standards while preparing food
  • Cleaning equipment, as assigned, thoroughly and in a timely fashion according to brand guidelines
  • Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasks
  • Can demonstrate a complete understanding of the menu
  • Following a brand's sanitation standard including washing cookware and utensils throughout the day
  • Ability to fill in daily paperwork in line with a brand's standard
  • Working towards understanding and articulating food with integrity
  • Understand P&L, budgets, and managing payroll

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced Back of House Shift Leader looking for a new challenge, please apply today.

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