Operations Manager

4 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom Medacs Global Group Full time £60,000
About the Role

We are seeking a seasoned expert in workforce solutions to join our Medacs Global Group team as an Operations Manager. This pivotal role will involve managing a key territory of Workforce Solutions clients in Essex and the surrounding area, delivering contractual KPIs and maximizing client net benefits.

Key Responsibilities
  • Develop and implement innovative workforce strategies to ensure clients have the right talent, in the right place, at the right time.
  • Leverage data analytics to drive strategic workforce planning and decision-making.
  • Support the operational implementation of new contracts.
  • Work collaboratively with the Workforce Solutions team to share learning and best practice.
  • Remain up to date with the healthcare recruitment market, understanding challenges and identifying potential solutions.
  • Lead and manage the strategic direction and operational execution of workforce planning and management in line with client targets.
  • Understand client business vision, strategy, and objectives and develop comprehensive workforce strategies to meet their business objectives.
  • Lead initiatives to improve workforce efficiency, productivity, and engagement.
  • Deliver Service Level Agreement KPIs.
  • Exceed Contractual Fill Rates.
  • Maximize client saving opportunities.
  • Data analytics to forecast workforce needs and optimize resource allocation.
  • Implement succession planning and career development for direct reports.
  • Drive continuous improvement initiatives to enhance workforce management processes.
Why Medacs Global Group?

We offer a range of benefits, including:

  • Salary up to £60,000 basic plus Car Allowance of £4,800 per annum.
  • Quarterly paid Bonus.
  • 25 days annual leave rising to 30 days with length of service plus public holidays and birthday off.
  • Paid volunteering day.
  • Company pension and life assurance.
  • Wellbeing support through an Employee Assistance Programme.
  • A voluntary mentoring programme.
  • Reward and recognition awards.
About You

To be successful in this role, you will need to have at least 5 years' experience in delivering Client Solutions and have proven experience in managing a team delivering complex, time-sensitive activities. Ideally, you will have experience within Senior NHS Level customer engagement and have supported in fast-paced implementations with a sound knowledge of the Healthcare recruitment market.



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