Operations Manager
4 weeks ago
We are seeking a seasoned expert in workforce solutions to join our Medacs Global Group team as an Operations Manager. This pivotal role will involve managing a key territory of Workforce Solutions clients in Essex and the surrounding area, delivering contractual KPIs and maximizing client net benefits.
Key Responsibilities- Develop and implement innovative workforce strategies to ensure clients have the right talent, in the right place, at the right time.
- Leverage data analytics to drive strategic workforce planning and decision-making.
- Support the operational implementation of new contracts.
- Work collaboratively with the Workforce Solutions team to share learning and best practice.
- Remain up to date with the healthcare recruitment market, understanding challenges and identifying potential solutions.
- Lead and manage the strategic direction and operational execution of workforce planning and management in line with client targets.
- Understand client business vision, strategy, and objectives and develop comprehensive workforce strategies to meet their business objectives.
- Lead initiatives to improve workforce efficiency, productivity, and engagement.
- Deliver Service Level Agreement KPIs.
- Exceed Contractual Fill Rates.
- Maximize client saving opportunities.
- Data analytics to forecast workforce needs and optimize resource allocation.
- Implement succession planning and career development for direct reports.
- Drive continuous improvement initiatives to enhance workforce management processes.
We offer a range of benefits, including:
- Salary up to £60,000 basic plus Car Allowance of £4,800 per annum.
- Quarterly paid Bonus.
- 25 days annual leave rising to 30 days with length of service plus public holidays and birthday off.
- Paid volunteering day.
- Company pension and life assurance.
- Wellbeing support through an Employee Assistance Programme.
- A voluntary mentoring programme.
- Reward and recognition awards.
To be successful in this role, you will need to have at least 5 years' experience in delivering Client Solutions and have proven experience in managing a team delivering complex, time-sensitive activities. Ideally, you will have experience within Senior NHS Level customer engagement and have supported in fast-paced implementations with a sound knowledge of the Healthcare recruitment market.
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