Cleaning Operations Manager

4 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom CBW Staffing Solutions Full time
Cleaning Assistant Operations Manager

We are seeking an experienced Cleaning Assistant Operations Manager to join our team at CBW Staffing Solutions. As a key member of our operations team, you will be responsible for managing the cleaning operations on a unique site in Central London.

Key Responsibilities:
  • Manage the cleaning operations team, including planning, assigning, and directing tasks, performance evaluations, and disciplinary issues.
  • Develop and implement training schemes for direct reports to ensure they have the necessary skills for their roles.
  • Provide regular reports to clients on key performance indicators (KPIs) and develop proposals to reduce cleaning costs.
  • Promote a positive health and safety culture within the cleaning team and wider site teams through training and education.
  • Ensure adherence to work schedules, contract SLAs, and client/management requests.
  • Oversee standards of cleaning across the site through quality checks and audits.
  • Identify and implement best practices, standardization, and technology improvements to the cleaning operation.
  • Ensure a high level of customer service is provided to meet/exceed client expectations.
Requirements:
  • At least 3 years' experience in managing cleaning contracts in office environments.
  • Educated to a technical discipline, with any additional cleaning qualifications desirable.
  • IOSH, NEBOSH, and other health and safety training desirable.
  • Computer literate in Microsoft packages (Word, Excel, PowerPoint).
  • Excellent written and verbal communication skills.
  • Excellent management skills, with the ability to lead and motivate a team.

Please submit your CV to Jordyn at CBW Staffing Solutions for more information about this exciting opportunity.



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