Reservations Coordinator

2 weeks ago


Bath, Bath and North East Somerset, United Kingdom YTL Hotels Full time
About the Role

We are seeking a highly organized and customer-focused Reservations Assistant to join our team at Thermae Bath Spa, a leading day spa in the UK.

As a Reservations Assistant, you will be responsible for taking new bookings and managing appointments in our system. You will work closely with our customers to provide a seamless and welcoming experience, ensuring their needs are met and exceeded.

Key Responsibilities
  • Take new bookings and manage appointments in our system
  • Provide exceptional customer service and support
  • Work collaboratively with the team to ensure smooth operations
  • Maintain accurate records and reports
Requirements
  • Excellent communication and interpersonal skills
  • Highly organized and able to work at a fast pace
  • Good IT and administrative skills
  • Ability to work varied shifts, including weekends
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition of positive contributions and achievements
  • Complimentary passes to use the Thermae Bath Spa
About Us

Thermae Bath Spa is part of YTL Hotels, a leading hospitality group in the UK. We are committed to delivering exceptional customer experiences and providing a unique and memorable stay for our guests.



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