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Reservations Coordinator
2 months ago
We are seeking a highly organized and IT-savvy Reservations Assistant to join our team at Thermae Bath Spa. As a key member of our customer service team, you will be responsible for taking new bookings and managing appointments in our system.
Key Responsibilities- Taking new bookings and managing appointments in our system
- Providing excellent customer service and communication skills
- Working at a fast pace and being well-organized
- Having good IT and administrative skills
- 28 days holiday rising to 33 with length of service (including bank holidays)
- Recognition of positive contributions aligned with our company values
- Investment into your career with our Apprentice programmes
- Investment into your learning and development with the Digital Learning and courses
- Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers
- Interactive health and wellbeing platform
- Health Care cash plan benefits package
- Contributing to your future with the Pension scheme
- £500 referral fee if you recommend someone to work for us
- Complimentary passes to use the Thermae Bath Spa for you and three guests once a month
Thermae Bath Spa is one of six hotels and properties operated by YTL Hotels in the UK. Our team is dedicated to crafting inspired experiences that exceed our guests' expectations.
We are an equal opportunities employer and welcome applications from all qualified candidates. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position.
