Assistant Manager
2 weeks ago
Deliver Exceptional Guest Experiences
We are seeking a skilled and motivated Assistant Manager - Guest Experience to join our team at Delta by Marriott Cheltenham Chase. As a key member of our hospitality team, you will be responsible for leading and supervising a team to deliver a high standard of guest experience.
Key Responsibilities:
- Supervise and lead a team to deliver exceptional guest experiences
- Drive revenue growth through upselling and promoting hotel services
- Ensure all team members have the necessary training to provide excellent service
- Work collaboratively with the team to achieve business objectives
Requirements:
- Previous experience in a supervisory role in a hospitality food and beverage department
- Ability to work in a professional, efficient, and high-quality service-oriented operation
- Good knowledge of wines and spirits
- Excellent team motivator and team builder
About Us:
Delta by Marriott Cheltenham Chase is a 4-star, 122-bedroom hotel located on the outskirts of Gloucester. Our hotel features a range of amenities, including a gym, pool, sauna, steam room, and a relaxing Elemis spa. We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.
What We Offer:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Marriott Worldwide discounts
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
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