Telecoms Support Team Supervisor

2 weeks ago


Brockworth, Gloucestershire, United Kingdom Onecom Full time
About the Role

We are seeking an experienced Partner Support Team Lead to join our team at Onecom. As a key member of our customer service team, you will be responsible for leading a team of Partner Support Advisors and providing exceptional service to our Partners.

Key Responsibilities
  • Team Leadership: Lead a team of Partner Support Advisors and provide guidance and support to ensure excellent service delivery.
  • Customer Service: Respond to requests for support from Partners and manage service delivery, repair, and queries.
  • Collaboration: Work with suppliers, service teams, and supplier service and account managers to ensure seamless service delivery.
  • Recruitment and Training: Assist in the recruitment and training of new Partner Support Advisors.
  • Performance Management: Perform line management duties, including developing and motivating the Partner Support Advisors.
  • Business Improvement: Work with the Partner Operations Manager to develop and implement strategies to improve team performance and efficiency.
Requirements
  • Experience: Proven experience in a customer service or team leadership role, preferably in the telecoms industry.
  • Skills: Strong communication and interpersonal skills, with the ability to lead and motivate a team.
  • Knowledge: In-depth knowledge of the telecoms industry and customer service principles.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Environment: A collaborative and supportive work environment.

  • Restaurant Supervisor

    2 weeks ago


    Brockworth, Gloucestershire, United Kingdom whitbread Full time

    Restaurant Supervisor OpportunityWe are seeking a skilled Restaurant Supervisor to join our team at Whittle Inn Brewers Fayre. As a Restaurant Supervisor, you will play a vital role in ensuring exceptional customer service and leading your team to achieve outstanding results.Key Responsibilities:Lead and manage your team to deliver exceptional customer...

  • Restaurant Supervisor

    2 weeks ago


    Brockworth, Gloucestershire, United Kingdom whitbread Full time

    Restaurant Supervisor OpportunityWe are seeking a skilled Restaurant Supervisor to join our team at Whittle Inn Brewers Fayre. As a Restaurant Supervisor, you will play a vital role in ensuring exceptional customer service and leading your team to achieve outstanding results.Key Responsibilities:Lead and manage your team to deliver exceptional customer...


  • Brockworth, Gloucestershire, United Kingdom whitbread Full time

    Restaurant Supervisor Opportunity at Whittle Inn Brewers FayreWe're seeking a skilled Restaurant Supervisor to lead our Front of House team at Whittle Inn Brewers Fayre in Brockworth. As a vital link between the kitchen and our team, you'll ensure exceptional customer service and a seamless dining experience.Key Responsibilities:Lead and manage your team to...


  • Brockworth, Gloucestershire, United Kingdom whitbread Full time

    Restaurant Supervisor OpportunityWe are seeking a skilled Restaurant Supervisor to lead our Front of House team at Whittle Inn Brewers Fayre in Brockworth. As a vital link between the kitchen and our team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience.Key Responsibilities:Lead and manage a team...


  • Brockworth, Gloucestershire, United Kingdom whitbread Full time

    Restaurant Supervisor OpportunityWe are seeking a skilled Restaurant Supervisor to lead our Front of House team at Whittle Inn Brewers Fayre in Brockworth. As a vital link between the kitchen and our team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience.Key Responsibilities:Lead and manage a team...


  • Brockworth, Gloucestershire, United Kingdom whitbread Full time

    Restaurant Supervisor OpportunityWe are seeking a skilled Restaurant Supervisor to join our team at Whittle Inn Brewers Fayre. As a Restaurant Supervisor, you will play a vital role in ensuring exceptional customer service and leading your team to achieve outstanding results.Key Responsibilities:Lead and manage your team to deliver exceptional customer...


  • Brockworth, Gloucestershire, United Kingdom whitbread Full time

    Restaurant Supervisor OpportunityWe are seeking a skilled Restaurant Supervisor to join our team at Whittle Inn Brewers Fayre. As a Restaurant Supervisor, you will play a vital role in ensuring exceptional customer service and leading your team to achieve outstanding results.Key Responsibilities:Lead and manage your team to deliver exceptional customer...


  • Brockworth, Gloucestershire, United Kingdom whitbread Full time

    Restaurant Supervisor RoleWe're currently recruiting for a Restaurant Supervisor to join our team at Whittle Inn Brewers Fayre. As a Restaurant Supervisor, you'll be the vital link between the kitchen and our Front of House team, ensuring seamless service delivery and exceptional customer experiences.Key Responsibilities:Lead and manage your team to deliver...


  • Brockworth, Gloucestershire, United Kingdom whitbread Full time

    Restaurant Supervisor RoleWe're currently recruiting for a Restaurant Supervisor to join our team at Whittle Inn Brewers Fayre. As a Restaurant Supervisor, you'll be the vital link between the kitchen and our Front of House team, ensuring seamless service delivery and exceptional customer experiences.Key Responsibilities:Lead and manage your team to deliver...


  • Brockworth, Gloucestershire, United Kingdom Delta by Marriott Cheltenham Chase Full time

    Unlock Your Potential as a Food and Beverage SupervisorWe are seeking a skilled and motivated Food and Beverage Supervisor to join our team at Delta by Marriott Cheltenham Chase. As a key member of our hospitality team, you will be responsible for leading and supervising a team of food and beverage staff to deliver exceptional guest experiences.Key...


  • Brockworth, Gloucestershire, United Kingdom Hooray Full time £11

    Join Our Team as a Customer Care SupervisorAre you eager to be part of a company dedicated to becoming the most engaging, dynamic, and reliable wine retailer globally? If you are seeking a temporary role that offers ongoing opportunities for career advancement and additional qualifications to enhance your professional growth, we have the perfect position for...


  • Brockworth, Gloucestershire, United Kingdom Onecom Full time

    About the RoleWe are seeking an experienced and skilled Partner Support Team Lead to join our Virtual Office Team at Onecom. As a key member of our team, you will be responsible for leading a team of Partner Support Advisors and providing exceptional service to our Partners.Key ResponsibilitiesLead a team of Partner Support Advisors and provide guidance and...


  • Brockworth, Gloucestershire, United Kingdom Onecom Full time

    About the RoleWe are seeking an experienced and skilled Partner Support Team Lead to join our Virtual Office Team at Onecom. As a key member of our team, you will be responsible for leading a team of Partner Support Advisors and providing exceptional service to our Partners.Key ResponsibilitiesLead a team of Partner Support Advisors and provide guidance and...


  • Brockworth, Gloucestershire, United Kingdom Delta by Marriott Cheltenham Chase Full time

    About the RoleWe are seeking a highly skilled Maintenance Manager to join our team at Delta by Marriott Cheltenham Chase. As a key member of our operations team, you will be responsible for maintaining the upkeep of the hotel and grounds, ensuring reactive and preventative maintenance is actioned.Key ResponsibilitiesLead by example, maintaining the upkeep of...


  • Brockworth, Gloucestershire, United Kingdom Delta by Marriott Cheltenham Chase Full time

    About the RoleWe are seeking a highly skilled Maintenance Manager to join our team at Delta by Marriott Cheltenham Chase. As a key member of our operations team, you will be responsible for maintaining the upkeep of the hotel and grounds, ensuring reactive and preventative maintenance is actioned.Key ResponsibilitiesLead by example, maintaining the upkeep of...


  • Brockworth, Gloucestershire, United Kingdom Delta by Marriott Cheltenham Chase Full time

    Unlock Your Potential as a Hospitality LeaderWe are seeking a talented and experienced individual to join our team as a Guest Experience Supervisor at Delta by Marriott Cheltenham Chase hotel.About the RoleAs a Guest Experience Supervisor, you will be responsible for leading a team of hospitality professionals to deliver exceptional guest experiences. You...


  • Brockworth, Gloucestershire, United Kingdom Delta by Marriott Cheltenham Chase Full time

    Unlock Your Potential as a Hospitality LeaderWe are seeking a talented and experienced individual to join our team as a Guest Experience Supervisor at Delta by Marriott Cheltenham Chase hotel.About the RoleAs a Guest Experience Supervisor, you will be responsible for leading a team of hospitality professionals to deliver exceptional guest experiences. You...


  • Brockworth, Gloucestershire, United Kingdom Delta by Marriott Cheltenham Chase Full time

    Unlock Your Potential as a Hospitality LeaderWe are seeking a talented and experienced individual to join our team as a Guest Experience Supervisor at Delta by Marriott Cheltenham Chase hotel.About the RoleAs a Guest Experience Supervisor, you will be responsible for leading a team to deliver exceptional guest experiences, driving revenue through upselling...


  • Brockworth, Gloucestershire, United Kingdom Delta by Marriott Cheltenham Chase Full time

    Unlock Your Potential as a Hospitality LeaderWe are seeking a talented and experienced individual to join our team as a Guest Experience Supervisor at Delta by Marriott Cheltenham Chase hotel.About the RoleAs a Guest Experience Supervisor, you will be responsible for leading a team to deliver exceptional guest experiences, driving revenue through upselling...


  • Brockworth, Gloucestershire, United Kingdom Delta by Marriott Cheltenham Chase Full time

    Are you passionate about delivering exceptional guest experiences?Do you excel in a customer-focused environment?Key Benefits:Complimentary health club membership (terms and conditions apply)Exclusive discounts throughout The QHotels CollectionMarriott Worldwide employee discountsFamily & Friends hotel discounts within The QHotels CollectionSupport for...