Service Coordinator

2 days ago

Great Yarmouth, Norfolk, United Kingdom Score Group Full time
About the Role

We are seeking a highly organized and communicative Service/Repair Co-ordinator to support the processing of all service and repair jobs at Score Group.

This is an exciting opportunity for a detail-oriented individual to join our team and contribute to the success of our operations.

Key Responsibilities
  • Ensure all work is carried out in accordance with company policies, procedures, standards, and work instructions.
  • Send enquiries for price and delivery to suppliers.
  • Draft quotes for clients for all service and repair jobs.
  • Liaise effectively and develop relationships with clients to support contract delivery.
  • Open service and repair jobs on the ERP system.
  • Keep accurate data/records for each client to support operations, ensuring that databases are correctly populated with essential information.
  • Prepare quotes and relevant paperwork for invoicing according to Score procedures.
  • Liaise with goods In/SQC departments to resolve all issues with products.
  • Carry out review and approval of client purchase orders via the contract review procedure.
  • Create and check supplier purchase requisitions and order acknowledgements.
  • Check and update client status reports.
  • Liaise with workshop and Project Engineers on a daily basis to discuss any issues.
  • Assist and support with the preparation of proposals and tenders as required.
  • Convert all service and repair jobs and update records on the company's ERP system.
  • Update service and repairs quoting registers.
  • Ensure timely close-out of onshore and offshore operations to facilitate efficient invoicing.
  • Attend regular internal/external meetings as and when required.
  • Invoice service/repair jobs as required.
  • Perform any other reasonable duties as required to meet the needs of the business.
Requirements
  • Proven experience in a coordination or administrative role.
About Us

Score Group is a global leader in valves, emissions management, and gas turbine solutions, providing an extensive range of services across multiple global markets.

We are committed to promoting diversity and inclusion throughout our organization and remain committed to developing an open-minded, global culture.

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