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Service/Repair Coordinator
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Service/Repair Coordinator to join our team at Score Group. As a key member of our operations team, you will play a crucial role in supporting the processing of all service and repair jobs.
Key Responsibilities
- Ensure all work is carried out in accordance with company policies, procedures, standards, and work instructions.
- Coordinate with suppliers to obtain quotes and delivery schedules.
- Draft and send quotes to clients for all service and repair jobs.
- Liaise with clients to ensure effective communication and contract delivery.
- Open and manage service and repair jobs on our ERP system.
- Maintain accurate records and data for each client to support operations.
- Prepare quotes and relevant paperwork for invoicing according to company procedures.
- Liaise with internal departments to resolve issues with products.
- Review and approve client purchase orders via the contract review procedure.
- Create and check supplier purchase requisitions and order acknowledgements.
- Update client status reports and ensure timely close-out of onshore and offshore operations.
- Liaise with workshop and project engineers to discuss issues and resolve them.
- Assist with the preparation of proposals and tenders as required.
- Update service and repair job records on our ERP system.
- Ensure efficient invoicing by closing out onshore and offshore operations in a timely manner.
- Attend regular internal meetings to discuss progress and resolve issues.
Requirements
- Proven experience in a coordination or administrative role.
Skills and Behaviours
- Excellent communication and organizational skills.
- Ability to work well as a team member and take initiative.
- Commitment to continuous improvement and a flexible approach to change.
- Honest and reliable, self-motivated, enthusiastic, and committed to delivering high-quality work.
About Score Group
We are a global leader in valves, emissions management, and gas turbine solutions, providing a range of services across multiple global markets. With facilities in over thirty locations spanning five continents, we employ more than 2000 people, including 230 apprentices. We are committed to developing future talent and creating a dynamic workplace where no two days are the same.
We offer an attractive salary, contributory pension, and an excellent benefits package. If you are passionate about people development and want to be part of a global organization that is making a real difference in the journey towards a sustainable future, we would love to hear from you
