Service/Repair Coordinator
3 days ago
About the Role
We are seeking a highly organized and detail-oriented Service/Repair Coordinator to support the processing of all service and repair jobs at Score Group. This is an exciting opportunity to join our team and contribute to the success of our organization.
Key Responsibilities
- Ensure all work is carried out in accordance with company policies, procedures, standards, and work instructions.
- Coordinate with suppliers to obtain quotes and delivery information.
- Draft and send quotes to clients for all service and repair jobs.
- Develop and maintain effective relationships with clients to support contract delivery.
- Open and manage service and repair jobs on our ERP system.
- Maintain accurate data and records for each client to support operations.
- Prepare quotes and relevant paperwork for invoicing according to Score Group procedures.
- Liaise with Goods In/SQC departments to resolve issues with products.
- Review and approve client purchase orders via the contract review procedure.
- Create and check supplier purchase requisitions and order acknowledgements.
- Update client status reports and ensure timely close-out of onshore and offshore operations.
- Liaise with workshop and project engineers to discuss issues and resolve them.
- Assist with the preparation of proposals and tenders as required.
- Update service and repair job records on our ERP system.
- Ensure efficient invoicing by attending regular internal meetings.
- Perform any other reasonable duties as required to meet the needs of the business.
Requirements
- Proven experience in a coordination or administrative role.
Skills and Behaviours
- Excellent communication and organizational skills.
- Ability to work well as a team member and take initiative.
- Commitment to continuous improvement and a flexible approach to change.
- Honest and reliable, self-motivated, enthusiastic, and committed to delivering work to a high standard of quality.
About Score Group
Score Group is a global leader in valves, emissions management, and gas turbine solutions. We provide an extensive range of services across multiple global markets, making us a dynamic workplace where no two days are the same. We combine 40+ years of industry experience with ever-evolving ideas and innovation, working together to make a real difference in the journey towards a sustainable future.
We offer an attractive salary, contributory pension, and an excellent benefits package. If you are passionate about people development and want to work as part of a global organization, we would love to hear from you
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