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Service/Repair Coordinator
2 months ago
We are seeking a highly organized and communicative Service/Repair Coordinator to support the processing of all service and repair jobs at Score Group.
This is an exciting opportunity for a detail-oriented individual who enjoys working in a fast-paced environment and has excellent organizational and communication skills.
Key Responsibilities- Ensure all work is carried out in accordance with company policies, procedures, standards, and work instructions.
- Send enquiries for price and delivery to suppliers.
- Draft quotes for clients for all service and repair jobs.
- Liaise effectively and develop relationships with clients to support contract delivery.
- Open service and repair jobs on the ERP system.
- Keep accurate data/records for each client to support operations, ensuring that databases are correctly populated with essential information.
- Prepare quotes and relevant paperwork for invoicing according to Score procedures.
- Liaise with goods In/SQC departments to resolve all issues with products.
- Carry out review and approval of client purchase orders via the contract review procedure.
- Create and check supplier purchase requisitions and order acknowledgements.
- Check and update client status reports.
- Liaise with workshop and Project Engineers on a daily basis to discuss any issues.
- Assist and support with the preparation of proposals and tenders as required.
- Convert all service and repair jobs and update records on the company's ERP system.
- Update service and repairs quoting registers.
- Ensure timely close-out of onshore and offshore operations to facilitate efficient invoicing.
- Attend regular internal/external meetings as and when required.
- Invoice service/repair jobs as required.
- Perform any other reasonable duties as required to meet the needs of the business.
- Proven experience in a coordination or administrative role.
- Excellent communication skills.
- Ability to work well as a team member and to take own initiative.
- Commitment to continuous improvement and a flexible approach to change.
- Honest and reliable. Self-motivated, enthusiastic, and committed to delivering work to a high standard of quality.
With facilities in over thirty locations spanning five continents, Score Group employs more than 2000 people, including 230 apprentices. The development of future talent is at the heart of everything we do.
A global leader in valves, emissions management, and gas turbine solutions, the provision of an extensive range of services across multiple global markets makes Score Group a dynamic workplace where no two days are the same. Combining the legacy of 40+ years' industry experience with ever-evolving ideas and innovation, our energetic team is working together to make a real difference in the journey towards a sustainable future.
We are committed to promoting diversity and inclusion throughout our organization and remain committed to developing an open-minded, global culture.
