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Housing Officer

2 months ago

Folkestone, Kent, United Kingdom Folkestone Hythe Full time
About the Role

We are seeking an experienced Housing Officer to join our Independent Living team at Folkestone & Hythe District Council. As a key member of our team, you will be responsible for delivering a comprehensive housing service to our tenants living in independent living schemes.

Key Responsibilities
  • Deliver intensive housing management to older and vulnerable tenants to sustain their tenancies and ensure their safety.
  • Sign up new tenants into their homes, deal with reports of anti-social behaviour, and manage tenancies.
  • Carry out scheme surgeries and meetings, annual wellbeing plans with tenants, and assess suitability of applicants for independent living.
  • Ensure the safety of schemes through weekly inspections, with fire safety as a top priority.
  • Work closely with Neighbourhoods staff, internal and external partners, including the Community Safety Unit, social services, and Kent Police.
Requirements
  • Experience of working within a housing management team or similar.
  • Sound knowledge of relevant housing legislation and current issues in social housing.
  • Excellent problem-solving skills, a 'can do' attitude, and a commitment to getting the job done.
  • Robust approach to managing an anti-social behaviour caseload.
  • Excellent organisational and communication skills.
  • Good literacy skills and confidence in your abilities.
What We Offer

We offer a dynamic and effective work environment, opportunities for professional growth, and a competitive salary package. If you are a motivated and experienced Housing Officer looking for a new challenge, please apply for this exciting opportunity.