IT Support Specialist
4 days ago
At In Technology Group, we are seeking a highly skilled IT Support Specialist to join our dynamic team in Birmingham. With a competitive salary of £35,000 per year, this role offers an excellent opportunity for technical professionals to excel in their careers.
About the RoleThe successful candidate will be responsible for providing expert 2nd and 3rd line support for technical issues, both on-site and remote. This includes troubleshooting and resolving networking tasks, escalating issues when necessary, configuring and deploying hardware/software, maintaining systems, and supporting printers/scanners.
To succeed in this role, you will need strong knowledge of Windows Servers, Microsoft Office 365, Active Directory, and VMware. Additionally, hands-on experience with TCP/IP networking, VPNs, firewalls, and cloud environments like Azure is essential.
What We're Looking For- ITIL v3-4 Foundation certification and experience in an ITIL-based environment.
- Strong analytical and problem-solving skills, with the ability to work under pressure.
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