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Night Receptionist
2 months ago
We are seeking a highly skilled and customer-focused Night Receptionist to join our team at Park Plaza. As a Night Receptionist, you will be the first and last point of contact for our guests, providing exceptional service and creating a memorable experience for each and every one.
Key Responsibilities:- Manage guest requests promptly, helpfully, and with a caring attitude.
- Provide excellent communication skills and a good command of English.
- Work collaboratively with the team to ensure seamless service delivery.
- Be available to work on a 4 on/4 off shift pattern (12-hour shifts).
- Competitive salary: £12.42 per hour plus incentive.
- Heavily discounted hotel room rates in Europe.
- 50% F&B discount at our restaurants and bars.
- 30 days holiday per year, including bank holidays.
- Two free meals per day.
- Access to 40% of your pay before payday through Wagestream.
- Recommend a Friend scheme: £750.
- BenefitHub: discounted prices at hundreds of online and high street stores.
- Vitality at work scheme with great gym discounts.
- Ride to Work Scheme & free local cycling lessons.
- Travel season ticket loans.
- 24/7 access to our Employee Assistance Programme.
- Rotas published at least two weeks in advance.
- Departmental productivity and service incentive schemes.
- Uniforms provided and free dry cleaning.
- Annual Staff parties and events.
- Company pension plan & award-winning training.
- Excellent interpersonal skills and the ability to connect with others.
- Previous experience in a customer-facing role or as a Receptionist/Night Receptionist in the hospitality sector.
- Good command of English and excellent communication skills.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Park Plaza is renowned for creating memorable moments for our guests. We cater to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, complemented by award-winning restaurants and bars. Join our team and be part of it.
