IT Field Support Specialist

2 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Biffa Biffa plc. Full time
About the Role

This exciting opportunity is available within our IT department at Biffa plc. As a Technical Support Expert, you will play a crucial role in delivering high-quality technical support and maintenance services to our customers.

Your Key Responsibilities will include:

  • Providing on-site technical support and maintenance for IT hardware, software, and networking equipment.
  • Installing, configuring, and maintaining various IT equipment, including desktops, laptops, servers, printers, and networking devices.
  • Engaging in IT Asset Management processes to track and manage IT hardware.

Essential Requirements:

  • Strong technical expertise and problem-solving skills.
  • Excellent communication and customer service skills.
  • Proven experience working with IT Service Management toolsets.

Estimated Salary: £38,000 - £48,000 per annum.



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