IT Support Specialist

3 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Instron Corporation Full time

Instron Corporation is a global leader in materials testing solutions, with a strong presence in the European market. We are seeking an IT Support Specialist to join our team at our European headquarters in High Wycombe, UK.

Job Overview

The IT Support Specialist will provide technical assistance and maintenance for end-users within our organization's computing environment. This includes installing, diagnosing, repairing, and upgrading all end-user devices and equipment to ensure optimal performance.

Key Responsibilities
  • Manage monthly recurring invoices and contract renewals for IT services, including software and hardware maintenance renewals.
  • Procure and manage the purchase of IT-related equipment, including processing purchase orders and invoices for the IT department.
  • Assist in helpdesk and cybersecurity reporting, ensuring timely resolution of issues and minimizing downtime.
Qualifications and Requirements
  • College diploma or equivalent work experience in a related field.
  • Certifications in IT-related subjects, such as CompTIA or Microsoft MCE, are advantageous.
  • Excellent technical knowledge of current network and PC operating systems, including Windows PCs and Office applications.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Effective interpersonal skills and relationship-building abilities to collaborate with colleagues and stakeholders.

We offer a competitive salary of £35,000 per annum, commensurate with experience, plus benefits and opportunities for career growth and development.



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