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IT Support Specialist
1 month ago
**System Administrator Role**
At 100% IT Recruitment, we are looking for a skilled System Administrator to join our team. As a System Administrator, you will be responsible for the day-to-day running and support of our IT function, including external client requirements.
**Key Responsibilities:**
- Act as the first line of support for IT issues for a team of 60 internal users.
- Provide setup and technical support for a variety of bespoke systems.
- Configure and deploy servers and staff workstations.
- Set up and prepare mini-PCs for customer distribution.
- Provide technical support and troubleshooting for PCs and servers.
- Manage and configure DNS records and user accounts for customer emails and websites.
- Establish and maintain network connections, including routers, internet, VPNs, Wi-Fi, and Ethernet connections.
- Diagnose and rectify issues to meet member expectations.
- Escalate any complex problems to the software developers where necessary.
**About You:**
To be successful in this role, you should have strong problem-solving skills, initiative, interpersonal skills, level-headedness, independent task prioritization, and IT-associated research skills.
**Professional Experience:**
- Windows 11 OS.
- Windows Server.
- Strong remote support experience.
- Experience with the Microsoft Office software suite.
**Beneficial Experience:**
- Networking.
- Azure.
- Fileserver & NAS understanding.
- VPN understanding.
We are looking for a proactive and technical individual to join our team as a System Administrator. If you have a passion for IT and a commitment to delivering high-quality support, please apply today.
