Technical Help Desk Engineer

3 weeks ago


Woking, Surrey, United Kingdom The Pirbright Institute Full time
About the Role

The Pirbright Institute is a leading research organisation delivering world-class science to understand, predict, detect, and respond to viral disease outbreaks. We are seeking a Technical Help Desk Engineer to join our dynamic and vibrant community of staff covering a diverse set of chosen fields, backgrounds, and experience.

In this role, you will provide technical support to internal staff, troubleshooting IT-related problems from software to hardware, and escalating unresolved calls to the third-line infrastructure support team. You will also log all calls in the Service Desk, evaluate and install new IT desktop & laptop equipment, and maintain an Asset Database and track changes.

We offer a competitive salary of £40,000 per annum, plus benefits including a generous pension scheme, life cover, and 25 days annual leave per annum. If you are a motivated and detail-focused IT professional looking for a new challenge, please apply now.


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