Help Desk Technician
7 hours ago
**About the Opportunity**
We are seeking a Help Desk Technician to join our Managed Services department in Woking. As a Service Desk Coordinator, you will be responsible for providing technical support to all McLaren employees and external contacts.
**Key Responsibilities**
- Respond to and resolve customer queries and issues via phone, email, or other channels.
- Collaborate with the services team to troubleshoot complex problems.
- Maintain accurate records and reports.
- Participate in training and development activities to enhance technical skills and knowledge.
**Requirements**
- Experience in technical support roles.
- Excellent analytical and problem-solving skills.
- Able to work effectively in a fast-paced environment.
- Strong organisational and time management skills.
- Ability to learn new systems and technologies quickly.
**What We Offer**
We offer a competitive salary of £42,000 - £52,000 per annum, plus a range of benefits, including:
- A generous holiday allowance.
- An excellent pension scheme.
- A discretionary annual bonus award.
- Private medical insurance.
- Life assurance at 4x basic salary.
- Access to ongoing training and development opportunities.
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