Global Technical Operations Lead
4 days ago
About the Role
The estimated salary for this position is around $120,000 - $180,000 per annum, depending on experience and location.
Job Description
We're looking for a skilled Operations & Technical Engineer to join our global team. As an Operations & Technical Engineer, you will oversee and test the deployment of direct delivered software, providing technical support for these products.
You will investigate incidents assigned to you by the Service Desk, building up and maintaining a knowledge of the software supported, including database structure and configuration files.
Additionally, you will work closely with 3rd party vendors and exchanges regarding software upgrades and market events, participate in team shift patterns, and assist with weekend work and out-of-hours escalation when required.
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