Luxury Hotel Night Operations Manager
2 weeks ago
Firmdale Hotels is a renowned collection of luxury boutique hotels in London and New York, celebrated for their unique design, exceptional service, and dedication to providing guests with a memorable stay. As a Night Manager at The Knightsbridge Hotel, you will oversee overnight operations, ensuring every aspect of our service meets the highest standards.
About You- You are an ambitious and dedicated individual with previous experience as a Night Manager or Head of Department in a 5-star hotel.
- Strong leadership qualities enable you to manage and inspire a team under pressure.
- As the key liaison between the General Manager, guests, and operational teams, ensure smooth communication and operation throughout the night.
- Take charge of hotel security during the night, conducting regular health and safety checks, and managing incidents or accidents with professionalism and care.
- Provide operational support across departments as needed, ensuring the hotel runs smoothly and efficiently during the night.
- Run the night audit process and produce detailed nightly reports for senior management review.
- A competitive salary package (estimated £50,000 - £60,000 per annum) and benefits tailored to your needs.
- Access to Wagestream, our financial wellbeing app, allowing you to stream accrued earnings before payday.
- A comprehensive health cash plan covering dental, optical, alternative, and complementary therapies.
- Discounted cinema tickets, gym membership, travel, retailers, and restaurants.
- Complimentary meals on shift.
- A referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- An allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
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