Luxury Hotel Night Receptionist

2 months ago


London, Greater London, United Kingdom Crimson Hotels Full time

At Crimson Hotels, we are seeking a highly motivated and customer-focused Night Receptionist to join our team at our luxury hotel in London.

The ideal candidate will have a passion for delivering exceptional service and a natural flair for creating memorable experiences for our guests.

Key Responsibilities:

  • Ensure a warm and welcoming experience for all guests upon arrival and departure.
  • Manage guest requests and resolve any issues in a timely and professional manner.
  • Collaborate with the Night/Duty Manager to ensure a smooth and efficient operation of the front desk.
  • Stay up-to-date with hotel facilities, services, and promotions to provide guests with the best possible experience.
  • Maintain accurate records and complete administrative tasks with attention to detail.

Requirements:

  • Previous experience in a similar role in a luxury hotel environment.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Good command of the English language.
  • Well-presented and professional demeanor.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A dynamic and supportive work environment.
  • Access to a range of employee benefits, including health and wellbeing initiatives and discounts on hotel stays.

Crimson Hotels is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



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