Luxury Hotel Night Operations Manager

2 weeks ago


London, Greater London, United Kingdom Hyatt Corporation Full time

Front Office Night Supervisor


Park Hyatt London River Thames is a 5-star hotel located in the heart of London, offering stunning city and river views. As Front Office Night Supervisor, you will be responsible for overseeing the smooth operation of our front office during night shifts.



About the Role

  • Ensure all guests receive prompt, professional, and courteous service, creating positive and memorable experiences.
  • Supervise nightly front office operations, including late check-in/check-out procedures, reservations, and room assignments.
  • Communicate and coordinate with other departments (e.g. housekeeping, engineering) to ensure seamless operations.
  • Train, mentor, and motivate colleagues to provide excellent levels of guest service.
  • Prepare and review reports, including occupancy, revenue, and guest feedback.Provide necessary updates and information to the morning team.


Requirements

We are seeking an experienced and organized individual with strong communication skills to join our team as a Front Office Night Supervisor. Previous experience in hotel front office within the luxury segment is preferred.


You will need to have:



  • A passion for delivering exceptional guest service.
  • Strong organizational and multitasking abilities skills.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.


What We Offer

As a Front Office Night Supervisor at Park Hyatt London River Thames, you will enjoy a competitive salary of £35,000 - £45,000 per annum, depending on experience, plus benefits such as:



  • 12 complimentary nights a year across Hyatt Hotels worldwide.
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start.
  • Business attire laundered complimentary.
  • Headspace membership and access to our Employee Assistance Programme.
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.


About Us

At Hyatt Corporation, we care for people so they can be their best. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing guide everything we do. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company.



Join Our Team

  • London, Greater London, United Kingdom 100 Queens Gate Hotel London, Curio Collection by Hilton Full time

    About the RoleWe are seeking a skilled and motivated Night Manager to join our team at 100 Queens Gate Hotel, Curio Collection by Hilton. As a Night Manager, you will be responsible for overseeing the smooth operation of the hotel during the evening hours, ensuring that our guests receive exceptional service and have a memorable stay.Key...


  • London, Greater London, United Kingdom Firmdale Hotels Full time

    Firmdale Hotels, a renowned collection of luxury boutique hotels, is seeking a highly skilled Night Manager to join their dynamic team at The Knightsbridge Hotel.This pivotal role involves overseeing the hotel's overnight operations, ensuring that every aspect of service meets the highest standards.Act as the liaison between the General Manager, guests, and...


  • London, Greater London, United Kingdom Pan Pacific London Hotel Limited Full time

    Luxury hospitality is at the heart of everything we do at Pan Pacific London. As our Night Manager, you will play a vital role in delivering exceptional guest experiences.Key responsibilities include:Supervising a team of night staff to maintain high standards of service and qualityEnsuring efficient operation of hotel systems and processes during night...


  • London, Greater London, United Kingdom Unbound Great Scotland Yard London Full time

    At Unbound Great Scotland Yard London, we are seeking a seasoned professional to fill the role of Luxury Hotel Night Manager. This position is responsible for overseeing and leading the night team, ensuring they deliver exceptional guest service.The successful candidate will be an experienced hotel operations leader with a proven track record of managing...


  • London, Greater London, United Kingdom Firmdale Hotels Full time

    Job SummaryFirmdale Hotels is a renowned collection of luxury boutique hotels in London and New York, celebrated for their unique design, exceptional service, and dedication to providing guests with a memorable stay. As a Night Manager at The Knightsbridge Hotel, you will oversee overnight operations, ensuring every aspect of our service meets the highest...


  • London, Greater London, United Kingdom Crimson Hotels Full time

    About the RoleWe are seeking a highly skilled Night Manager to oversee hotel operations at our luxury hotel in the heart of the Royal Borough of Kensington and Chelsea.As a key member of our team, you will ensure the hotel operates safely and smoothly on a nightly basis, providing exceptional service to our guests and maintaining the highest operational...


  • London, Greater London, United Kingdom Pan Pacific London Hotel Limited Full time

    Pan Pacific London brings understated luxury to Londons premium Square Mile.As a key member of our hotel team, you will be responsible for ensuring seamless operations across all areas of the hotel. This includes managing night-time shifts, supervising staff, and maintaining exceptional guest experiences.Key responsibilities include:Leading a team of...


  • London, Greater London, United Kingdom Dorchester Collection Full time

    Job OverviewWe are seeking a highly skilled Luxury Night Operations Manager to join our team at 45 Park Lane in the United Kingdom. As a Night Manager, you will play a crucial role in ensuring exceptional guest experiences during night operations.About the RoleThis is an exciting opportunity for a seasoned hospitality professional with experience in luxury...


  • London, Greater London, United Kingdom Nobu Hotel Portman Square Full time

    Key ResponsibilitiesAs Night Manager at Nobu Hotel London Portman Square, you will oversee the smooth operational running of the hotel during the evening and in the absence of the Front of House Manager. Your tasks will include acting as a manager on duty, dealing with guest enquiries and complaints, overseeing the team, and ensuring the hotel runs...


  • London, Greater London, United Kingdom NoMad Hotel Full time

    NoMad London: A World-Class Hospitality ExperienceWe are seeking an experienced Duty Manager to join our team at NoMad London, a luxury lifestyle hotel located in the heart of Covent Garden. As a key member of our management team, you will be responsible for ensuring exceptional service delivery and creating memorable experiences for our guests.About the...


  • London, Greater London, United Kingdom 1 Hotel Mayfair Full time

    The heart of 1 Hotel Mayfair is its front office, where our team members greet guests, attend to their requests, and introduce them to the brand.We're seeking a charismatic Night Manager who is passionate about hotel operations and guest service, with a minimum of 3 years experience in a Night Management or supervisory role, preferably in an upper upscale or...


  • London, Greater London, United Kingdom Nobu Hotel Portman Square Full time

    About the Role:We are seeking a highly skilled and experienced Luxury Hotel Operations Manager to join our team at Nobu Hotel Portman Square. As a key member of our management team, you will be responsible for ensuring the smooth operational running of our housekeeping department.Key Responsibilities:To supervise and lead the daily activities of the...


  • London, Greater London, United Kingdom Crimson Hotels Full time

    At Crimson Hotels, we are seeking a highly motivated and customer-focused Night Receptionist to join our team at our luxury hotel in London.The ideal candidate will have a passion for delivering exceptional service and a natural flair for creating memorable experiences for our guests.Key Responsibilities:Ensure a warm and welcoming experience for all guests...


  • London, Greater London, United Kingdom The Chesterfield Mayfair Hotel Full time

    Role SummaryWe are seeking a Night Porter to join our team at The Chesterfield Mayfair Hotel. This position involves ensuring the smooth operation of our front desk, handling guest requests, and maintaining the hotel's high standards.About UsThe Chesterfield Mayfair Hotel is a family-owned business with 18 stunning properties worldwide. We have received...


  • London, Greater London, United Kingdom Nobu Hotel Portman Square Full time

    We are seeking a highly skilled and experienced Duty Manager to join our team at Nobu Hotel London Portman Square. As a key member of our hotel management team, you will be responsible for ensuring the smooth operational running of the entire hotel during evening hours.Your tasks will include assisting with overseeing the operation of all departments, having...


  • London, Greater London, United Kingdom The Standard Hotel Full time

    Luxury Hotel Sales Manager Role at The Standard HotelWe are looking for a highly motivated and experienced Luxury Hotel Sales Manager to join our team at The Standard Hotel in London. As a key member of our sales team, you will be responsible for developing and implementing sales strategies to drive revenue growth.With a minimum of 5+ years of senior sales...


  • London, Greater London, United Kingdom Redefined Ltd Full time

    Key Responsibilities:Deliver exceptional guest service, adhering to the Peninsula Service Principles, with a focus on anticipating guests' needs.Develop intricate knowledge of rooms configuration, features, and culinary offerings to maximize revenue generation.Requirements:Minimum 1-year experience in a similar role within Front Office or Reservations in a...


  • London, Greater London, United Kingdom HSH Group The Peninsula Hong Kong Full time

    The Peninsula London is a renowned luxury hotel that prides itself on delivering exceptional service in an elegant and refined setting. We are currently seeking a skilled Evening Housekeeping Porter to join our team, reporting directly to the Supervisor (Coordinator).This role plays a vital part in maintaining the highest standards of hygiene and cleanliness...


  • London, Greater London, United Kingdom The Egerton House Hotel (London, Knightsbridge) Full time

    £35,000 per annumAbout the Role:We are seeking a skilled Night Team Member to join our esteemed team at The Egerton House Hotel in Knightsbridge. As a key ambassador for our luxury hotel, you will play a crucial role in delivering exceptional guest experiences during the night shift.Your Key Responsibilities:Providing personalized service to guests,...

  • Duty Manager

    18 hours ago


    London, Greater London, United Kingdom Charlotte Street Hotel Full time

    We are currently seeking an experienced Operations Duty Manager to join our team at Charlotte Street Hotel. In this role, you will play a crucial part in maintaining the hotel's impeccable standards, ensuring guest satisfaction, and supporting the management team in their duties. The successful candidate can expect a competitive salary of £48,000 per annum,...