Customer Service Representative
2 days ago
Main Responsibilities:
- Provide exceptional customer service, responding to visitor queries, and managing phone calls and emails.
- Maintain accurate records, update databases, and perform data entry tasks.
- Organize meetings, schedule appointments, and prepare documents as required.
- Contribute to a positive and respectful work environment, supporting colleagues and promoting teamwork.
- Cover reception duties during absence or peak periods.
Requirements and Qualifications: To succeed in this role, you should have excellent communication and interpersonal skills, strong organizational abilities, and proficiency in Microsoft Office Suite. Prior experience in administration or a related field is essential, and a proven track record of delivering high-quality results under pressure would be advantageous.
Salary and Benefits: The estimated salary for this role is £16,360 per annum, based on national averages and industry standards. You will also enjoy a range of benefits, including 25 days' annual leave, paid volunteer days, and access to a cycle-to-work scheme.
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Customer Service Representative
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