Customer Service Representative

4 weeks ago


Kettering, Northamptonshire, United Kingdom Macildowie Recruitment and Retention Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at Macildowie Recruitment and Retention. The ideal candidate will have previous experience in customer service or a busy office environment. Key responsibilities include processing a high volume of customer orders accurately and efficiently, handling incoming customer calls and enquiries, resolving customer complaints, and liaising with Sales, Production, and External teams to ensure smooth delivery.

What We're Looking For
  • Experience in customer service or a busy office environment
  • Strong attention to detail and the ability to work under pressure
  • Excellent communication skills and a friendly, professional approach

Benefits
  • Competitive salary of £25,000 - £28,000
  • 25 days holiday + bank holidays


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