Customer Service Representative

4 days ago


Kettering, Northamptonshire, United Kingdom Booker Group Full time
About the Role

We are seeking a skilled Customer Service Representative to join our dynamic team at Booker Group. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a seamless shopping experience.

Main Responsibilities

Key responsibilities include:

  • Providing timely and efficient service to customers, ensuring they find what they need and leave the store satisfied
  • Maintaining a high level of product knowledge to assist customers with their queries
  • Working collaboratively with colleagues to achieve sales targets and improve store performance
Requirements

To succeed in this role, you will need:

  • A strong passion for customer service and a willingness to go above and beyond to meet customer needs
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers alike
  • Previous experience in a retail or wholesale environment is desirable, but not essential
What We Offer

In return for your hard work and dedication, we offer a competitive salary of £22,000 per annum, plus a range of excellent benefits, including:

  • A comprehensive pension scheme
  • Discounts on purchases at Booker and Tesco
  • Opportunities for career progression and professional development


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