Global Hospitality Ambassador

3 days ago


Hounslow, Greater London, United Kingdom Sheraton Skyline Hotel London Heathrow Full time

The Sheraton Skyline Hotel London Heathrow is a hub for global connections and community building. As a member of our team, you become part of a rich history dating back to 1937. Our associates foster a sense of belonging in over 400 communities worldwide.

We invite and welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver meaningful guest experiences, we encourage you to explore your next career opportunity with us. Join our mission to be 'The World's Gathering Place'. By working with Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

We offer a competitive salary of £28,000 - £35,000 per annum, depending on experience. This role requires excellent communication skills, sales techniques, and problem-solving abilities. You will be responsible for resolving guest calls, requests, or problems by contacting the relevant department as necessary.

Key responsibilities include:

  • Processing reservation requests, changes, and cancellations received by phone, fax, or mail
  • Providing complimentaries to guests as gifts for their patronage
  • Promoting awareness of brand image internally and externally

Benefits include:

  • A comprehensive training program to enhance your skills
  • A supportive team environment that fosters growth and development
  • Access to Marriott Rewards points for redemption


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