Deputy Store Manager

1 day ago


Wokingham, Wokingham, United Kingdom LIDL Full time
About the Role

We are seeking a highly skilled and motivated Deputy Store Manager to join our team at Lidl. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in the day-to-day operations of the store, ensuring that our high standards of customer service and product quality are consistently met.

Key Responsibilities
  • Manage the store in the absence of the Store Manager, taking ownership of the store and leading by example to support colleagues.
  • Lead and inspire the team to fulfill their potential every day, using our Leadership & Company Principles.
  • Monitor and manage key performance indicators (KPIs) to drive business growth and improvement.
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Ensure compliance with health and safety laws, standards, and guidelines, maintaining a safe and secure working environment.
Requirements
  • Proven experience in a leadership role, with a track record of developing and motivating teams in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong problem-solving and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • A passion for delivering exceptional customer service and a commitment to maintaining high standards of product quality and store appearance.
What We Offer
  • A competitive salary and benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Ongoing training and development opportunities to support your career growth and progression.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.


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