Retail Operations Manager

3 weeks ago


Wokingham, Wokingham, United Kingdom Sainsbury's Full time
About the Role

Embarking on a rewarding career in retail management with Sainsbury's is straightforward. Our convenience stores are designed to help you cultivate essential skills and more.

Your Responsibilities
As a key leader during your shift, you will oversee all instore activities. Comprehensive training will empower you to guide your team, allocate resources efficiently, and ensure customer satisfaction is consistently met.

Reporting directly to the Store Manager, you will collaborate with a small team of managers to proactively plan for shift schedules, product availability, and peak times, ensuring that essential items are always accessible to our customers.

At the conclusion of each shift, you will conduct a detailed handover to the next Manager, ensuring seamless operations.

Who You Are
This position is an excellent opportunity to kickstart your management career in retail or to enhance your existing skills. Your ability to motivate and inspire your team will be crucial in delivering exceptional customer experiences.

Our management structure ensures a visible presence throughout all operating hours, allowing customers and colleagues to seek assistance or propose solutions when challenges arise. You will be responsible for maintaining high standards across the store.

As a Customer and Trading Manager, you will have the flexibility to complete your full-time hours over four days.

We pride ourselves on being an inclusive employer, fostering a team environment where everyone feels valued and supported.

Career Development
Upon joining, you will receive a structured induction and personalized training plan tailored to your needs, developed in collaboration with your manager. They will provide guidance and coaching to help you achieve outstanding performance while allowing ample time for personal growth.

Numerous opportunities for skill enhancement will be available, so do not hesitate to express your readiness to take on additional responsibilities.

As part of the Sainsbury's team, you will have a wealth of options at your disposal.

What We Offer
Your salary will reflect your experience, as well as the complexity and size of the store.

In addition, we provide a comprehensive benefits package for all colleagues, including:

  • Flexible working hours - the chance to condense your hours over four days
  • Discount card - enjoy a 10% discount on shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury's and 15% off at Argos every payday
  • Complimentary food and hot beverages for colleagues in all stores
  • Generous holiday entitlement, maternity, and paternity leave
  • Pension scheme - we match 4-7% of your contributions
  • Sainsbury's share scheme - build an investment at discounted rates
  • Wellbeing support - access to emotional, legal, and financial advice
  • Colleague networks - connect with like-minded individuals to reach your potential
  • Cycle to Work scheme - hire a bike and cycling gear while benefiting from tax savings
  • Exclusive offers on gym memberships, dining, vacations, retail vouchers, and more


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