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Team Leader

2 months ago

Wokingham, Wokingham, United Kingdom Card Factory Full time
{"title": "Team Leader", "content": "

Job Overview

Card Factory is seeking a Team Leader to support our Store Manager in driving commercial growth and developing a team culture of customer excellence.

Key Responsibilities

  • Support the Store Manager in achieving commercial goals and developing a customer-centric team culture.
  • Lead the store team in the absence of the Store Manager, ensuring great standards and exceptional customer service.
  • Review store performance data and provide insights to inform business decisions.
  • Develop and implement strategies to drive sales growth and improve customer experience.

Requirements

  • Passionate about celebrating customers' life moments.
  • Customer-centric with a focus on delivering excellent service.
  • Strong leadership skills and ability to motivate a team.
  • Commercially minded with a focus on driving sales growth.
  • Ability to review store performance data and provide insights.

About Card Factory

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts. We offer a wide range of benefits to support our colleagues' physical, mental, and financial well-being.

Benefits

  • 25% colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support and Financial Education Tools.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes.
  • Discounted gym memberships and mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme.
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