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Customer and Trading Manager

2 months ago


Wokingham, Wokingham, United Kingdom Sainsbury's Full time

About the Role

We are seeking a highly skilled and motivated individual to join our team as a Customer and Trading Manager. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our convenience stores, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Manage the day-to-day operations of the store, including staff supervision, inventory management, and customer service.
  • Develop and implement sales strategies to drive growth and increase customer loyalty.
  • Collaborate with the store management team to achieve business objectives and improve store performance.
  • Provide excellent customer service, ensuring that customers have a positive experience in our stores.
  • Manage store inventory, including ordering and receiving stock, and maintaining accurate records.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • Flexible working arrangements, including the option to work four days a week.
  • A range of employee benefits, including a discount card, free food and hot drinks, and access to wellbeing support.

Requirements

  • Proven experience in a retail management role, preferably in a convenience store environment.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Basic computer skills and familiarity with inventory management systems.

What We're Looking For

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service and driving sales growth. If you have a strong work ethic, excellent communication skills, and a passion for retail, we would love to hear from you.