PALS and Patient Experience Program Manager

5 days ago


Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time
Job Title: PALS and Patient Experience Program Manager

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an experienced professional to lead our PALS and Patient Experience Program. As a key member of our team, you will be responsible for developing and implementing programs to enhance patient satisfaction, safety, and overall experience.

Responsibilities:

  • Design and deliver education and training programs for healthcare staff
  • Collaborate with stakeholders to develop patient-centered policies and procedures
  • Maintain accurate records and reports on patient complaints and feedback

Requirements:

  • Master's degree in a relevant field (e.g., healthcare management, public health)
  • At least 3 years of experience in patient advocacy, complaints handling, or related areas
  • Strong analytical and problem-solving skills

Compensation and Benefits:

  • A salary of £48,000 - £60,000 per annum
  • A comprehensive benefits package, including flexible working arrangements and wellness programs
  • The chance to make a meaningful impact on patient care and outcomes
],

  • Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    Job OverviewThe Lancashire Teaching Hospitals NHS Foundation Trust is seeking a highly skilled Patient Experience and PALS Supervisor to join our team. This challenging and rewarding role offers the opportunity to make a significant impact on patient care and satisfaction.Salary: £42,000 - £51,000 per annum, dependent on experience.About the RoleThis is a...


  • Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    Job DescriptionCompany Overview: Lancashire Teaching Hospitals NHS Foundation Trust is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and excellent services.Salary: £43,141 - £50,819 per annum, depending on experience.Job Summary: We are seeking an experienced professional to join our team as a Patient...


  • Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    About the JobThe Lancashire Teaching Hospitals NHS Foundation Trust is looking for a highly motivated and organised individual to fill the role of Patient Experience and PALS Supervisor. This exciting opportunity will see you working closely with the Patient Experience and PALS Team to promote and coordinate the organisation's Patient Advice Liaison Service...


  • Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced Patient Experience and PALS Project Supervisor to lead our Patient Advice Liaison Service (PALS) team. As a key member of the Patient Experience and PALS Team, you will be responsible for promoting and coordinating the organisation's PALS service, ensuring that patients, carers, relatives, and staff across all...


  • Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated individual to fill the position of Complaints Resolution and Patient Advocacy Supervisor at Lancashire Teaching Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for overseeing the Patient Experience and PALS service, ensuring that patients receive exceptional support and...


  • Preston, Lancashire, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    **Job Summary:**We are seeking a highly motivated and compassionate Patient Care Coordinator to join our team at the University Hospitals of Morecambe Bay NHS Foundation Trust. As a key member of our healthcare team, you will play a vital role in ensuring the delivery of high-quality patient care.**Key Responsibilities:**Coordinating patient facilities...

  • Program Manager

    2 months ago


    Preston, Lancashire, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals is looking for a highly skilled Program Manager to oversee and guide project teams. Manage diverse projects across multiple departments and ensure timely and successful delivery.Key Responsibilities:Plan, execute, and close projects according to strict deadlines and within budget.Coordinate internal resources and third parties/vendors for...


  • Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    Nurse Educator for Complex Patient CareWe are seeking a highly skilled Nurse Educator to join our team at Lancashire Teaching Hospitals NHS Foundation Trust.In this role, you will be responsible for leading on education and training provision for patients with complex needs, focusing on tracheostomy care. Your expertise will enable you to create and deliver...


  • Preston, Lancashire, United Kingdom Triple West Medical Full time

    Substantive Role in Emergency MedicineTriple West Medical invites applications from experienced Emergency Care Consultants who can lead our team in delivering exceptional patient care.Our Trust offers a diverse range of acute and community services, providing opportunities for professional growth and development.The Emergency Department at our main site is...


  • Preston, Lancashire, United Kingdom Lancashire and South Cumbria NHS Foundation Trust Full time

    Lancashire and South Cumbria NHS Foundation Trust is looking for a skilled Nurse with experience in capillary blood gas analysis to join our team as an Oxygen Therapist.This is a challenging and rewarding role that requires strong communication and interpersonal skills. You will work in regular and flexible shifts, providing care and support to patients who...


  • Preston, Lancashire, United Kingdom beBee Professionals Full time £28,000 - £35,000

    We are seeking a dedicated Registered Nurse to provide patient care, administer treatments, and collaborate with other healthcare professionals at beBee Professionals in Preston.Key Responsibilities:Assess and monitor patient health, administering medications and treatments as required.Collaborate with physicians and other healthcare professionals to develop...


  • Preston, Lancashire, United Kingdom The Diocese of Durham Full time

    About the RoleWe are seeking an experienced Director of Youth Programs to lead our youth team at The Diocese of Durham. This is an exciting opportunity to make a meaningful impact on the lives of young people and contribute to the growth of our community.As a key member of our staff team, you will be responsible for designing and delivering high-quality...


  • Preston, Lancashire, United Kingdom Lancashire and South Cumbria NHS Foundation Trust Full time

    Palliative Care Occupational Therapy:The Lancashire and South Cumbria NHS Foundation Trust is seeking an occupational therapist to join our team. This role offers the opportunity to make a significant difference in the lives of patients and their families by providing evidence-based occupational therapy services in various settings. Work closely with the St...


  • Preston, Lancashire, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    About the PositionWe are seeking a Patient Assessment Administrator to join our team at University Hospitals of Morecambe Bay NHS Foundation Trust. This is an exciting opportunity to work in a dynamic environment, providing high-quality administration services to support the smooth operation of our Assessment Unit.Main DutiesAdminister clinic bookings and...


  • Preston, Lancashire, United Kingdom Practice Plus Group Full time

    About This OpportunityThis role is ideal for an individual who wants to make a positive impact on patients' lives through empathetic care and support.The Role:Providing support to nursing staff and the multidisciplinary team in delivering excellent patient care.Working collaboratively with Ophthalmic Nurses in outpatients and theatre...


  • Preston, Lancashire, United Kingdom Fawkes and Reece Full time

    Experienced Project Manager NeededFawkes and Reece seeks a seasoned Senior Project Manager to drive their projects forward.The successful candidate will have a solid grasp of project management practices, including conducting regular project progress reviews and building client relationships.This position comes with an attractive salary package up to...


  • Preston, Lancashire, United Kingdom Ad Warrior Full time

    Job Overview"> We are seeking a highly skilled and experienced leader to join our team as the Director of Patient Care Operations. This pivotal role will oversee the strategic direction, operational oversight, and quality assurance of clinical services within Greater Lancashire Hospital. The successful candidate will have a strong background in nursing, with...

  • Program Manager

    2 months ago


    Preston, Lancashire, United Kingdom beBee Professionals Full time £45,000 - £65,000

    We are looking for a highly skilled Project Manager to lead our project teams in Preston. The successful candidate will manage diverse projects across multiple departments and ensure timely and successful delivery.Key Responsibilities:Plan, execute, and close projects according to strict deadlines and within budget.Coordinate internal resources and third...


  • Preston, Lancashire, United Kingdom Transformation Unit Full time

    About the RoleWe are looking for a highly organized and communicative individual to join our team as a Patient-Facing Administrative Assistant. The ideal candidate will have excellent administrative skills and experience working with the public.The successful candidate will play a key role in the day-to-day running of the service, providing administrative...


  • Preston, Lancashire, United Kingdom Samuel Frank Associates Full time

    **Role Overview**We are looking for a skilled PLC Programming Expert to join our team at Samuel Frank Associates in Cumbria. This is a challenging and rewarding role that offers excellent career development opportunities, attractive salary, and comprehensive benefits package.The successful candidate will have a strong academic background in Electrical &...