Restaurant Service Manager

6 days ago


Central London, United Kingdom Scott's Full time
Job Description

Restaurant Service Manager

We are seeking a dedicated and service-oriented Restaurant Service Manager to join our team at Scott's. As a Restaurant Service Manager, you will play a pivotal role in delivering an exceptional dining experience, overseeing the coordination of service and ensuring the satisfaction of our guests.

Key Responsibilities:

  • Lead and coordinate the service team to ensure the smooth flow of operations.
  • Greet guests with warmth and professionalism.
  • Take precise and detailed food and beverage orders, showcasing a thorough knowledge of the menu.
  • Provide guests with insightful information about specials, wine pairings, and menu offerings.
  • Collaborate seamlessly with kitchen and other staff to maintain an efficient and harmonious workflow.
  • Address guest inquiries, concerns, and special requests with finesse and courtesy.
  • Uphold the highest standards of cleanliness and presentation in the dining area.

Requirements:

  • Proven experience as a Restaurant Service Manager or in a similar supervisory role in a high-end restaurant or luxury establishment.
  • Exceptional customer service and communication skills.
  • Thorough knowledge of fine dining etiquette and service standards.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Attention to detail and a passion for delivering an outstanding guest experience.

Benefits:

  • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
  • Unrivalled opportunities for progression across the Group
  • Paid overtime
  • 28 days holiday, increasing with length of service up to 5 extra days
  • Recommend a friend scheme with great bonuses per individual referral
  • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more
  • Reward programmes, long service awards, and staff recognition and incentives


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