Customer Service Representative

2 days ago

Stockport, Stockport, United Kingdom Boutinot Wines Full time

{"h1": "Customer Service Representative", "p": "At Boutinot Wines, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Responsibilities:

* Provide timely and effective responses to customer inquiries via phone, email, and other communication channels
* Process customer orders accurately and efficiently, ensuring timely delivery and resolution of any issues
* Collaborate with internal teams to resolve customer complaints and concerns
* Develop and maintain strong relationships with customers to drive loyalty and retention

Requirements:

* 1+ year of experience in a customer-facing role, preferably in the wine industry
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Strong problem-solving skills and attention to detail
* Proficiency in Microsoft Office and other relevant software

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Apply now and take the first step towards a rewarding career with Boutinot Wines"}

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