Business Operations Coordinator

3 weeks ago


Pershore, United Kingdom Universal Business Team Full time

Job Title: Office Administrator / Bookkeeper

Schedule: Monday-Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 4:00 PM (Flexible working hours available)

Holidays: 28 days including bank holidays, plus your birthday

Salary: £25-30k, with a review after a 6-month probation

Location: Pershore WR10 1BY

We are currently recruiting for a small dynamic family run company who specialise within the foodservice industry.

Your Typical Week:

  • Office administration duties including answering calls and recording enquiries for sales
  • Sales order processing
  • Customer support including queries & document requests
  • Supplier invoicing, expense & purchase ledger
  • Sales invoicing, allocating payments & credit control
  • Compliance management: Health & safety, Quality Control, BRCGS management
  • Supplier management
  • Coordinating third-party logistics/deliveries
  • Purchasing support

Requirements Client Care:

  • Answer calls and assist with incoming enquiries
  • Manage customer orders and stock agreements
  • Process sales orders and invoices
  • Support customers with queries, document requests, and sample requests
  • Handle customer statements, credit control, and sales invoice posting

Sales Support:

  • Manage CRM, diary, and visits for business development
  • Follow up on sales pipeline opportunities, including enquiries, special sourcing, quotes, and samples
  • Oversee customer onboarding and account management

Supply Chain Support:

  • Manage supplier relationships
  • Handle logistics, including importing, customs, and delivery management
  • Oversee compliance management, including health & safety, quality control, and BRCGS management

Ready to be part of a dynamic, growing company with fantastic opportunities for personal and professional development?



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