Spa Operations Manager

6 days ago


Pershore, Worcestershire, United Kingdom Bupa Full time

Job Title: Spa Manager

About the Role:

We are seeking a highly skilled and experienced Spa Manager to join our team at Richmond Villages Wood Norton. As a Spa Manager, you will be responsible for overseeing the daily operations of our on-site spa, ensuring exceptional customer service, and maintaining high standards of cleanliness and safety.

Key Responsibilities:

  • Manage and coordinate spa activities, including treatments, events, and promotions.
  • Lead and motivate a team of spa staff, providing guidance and support to ensure excellent customer service.
  • Develop and implement marketing strategies to drive business growth and increase customer engagement.
  • Collaborate with other departments to ensure seamless operations and excellent customer experience.
  • Monitor and maintain high standards of cleanliness, safety, and customer satisfaction.

Benefits:

As a Spa Manager at Bupa, you will enjoy a range of benefits, including:

  • Competitive salary and bonus structure.
  • Opportunities for career development and progression.
  • Access to our global wellbeing programme, Viva.
  • Flexible working arrangements and family-friendly benefits.
  • Free meal with every shift.
  • 28 days holiday.
  • Long Service rewards.
  • Interest-free annual travel loan.
  • Wagestream.
  • Competitive pension plans and parental leave options.

About Bupa:

We are a health insurer and provider, driven by a purpose to help people live longer, healthier, happier lives. Our people are passionate about making health happen, and we are committed to being brave, caring, and responsible in everything we do.



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