Balmain Fragrance Specialist
1 week ago
Role Overview
We are seeking a highly skilled and passionate Fragrance Specialist to join our team at Selfridges. As a key member of our Balmain Beauty Ambassador team, you will play a pivotal role in delivering exceptional customer experiences while embodying the Balmain vision.
Key Responsibilities
- Provide personalized assistance and luxury customer service to customers, conveying Balmain beauty values and fostering client loyalty.
- Serve as a passionate Brand Ambassador, maximizing sales opportunities and staying up-to-date on beauty and fragrance trends.
- Collaborate with the Sales Team to ensure seamless transactions and adhere to Balmain luxury service standards and hygiene.
- Support visual merchandising initiatives and contribute to back-of-house duties such as inventory control.
- Capture customer details for CRM purposes and maintain relationships through after-sales follow-up.
- Stay updated on product knowledge and brand information through ongoing training and self-directed learning.
- Manage growth of your personal Balmain Beauty business within the store, taking ownership and responsibility for your performance.
Requirements
- Strong passion for beauty, fragrance, and luxury retail.
- Excellent communication and interpersonal skills with a passion for providing inspirational and authentic customer service.
- Ability to thrive in a fast-paced, customer-focused environment.
- Detail-orientated with a proactive attitude towards learning and self-improvement.
- Flexibility across days/hours.
- Proof of Right to live and work in the country.
Benefits
- Competitive industry salary.
- Commission scheme eligibility.
- Annual leave & Family Leave.
- Product discount/ Staff Product Concession monthly credit spend allowance.
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
- Benefits platform with exclusive discounts and offers.
- Extensive training and development opportunities.
- Employee discount on Estee Lauder Companies Brands.
- Opportunities for career growth and development within the luxury industry.
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London, Greater London, United Kingdom Tom Ford Full time{"h2": "Business Manager - BALMAIN & TOM FORD", "p": ["At Balmain Beauty, we are a movement, a vision, and a celebration of self-realization. Inspired by Parisian style and infused with a global modern vision, Balmain Beauty embodies the essence of empowerment and unity. We are seeking a dynamic and customer-centric Business Manager to lead, coach, and...
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London, Greater London, United Kingdom Tom Ford Full time{"h2": "Business Manager - BALMAIN & TOM FORD", "p": ["At Balmain Beauty, we are more than just a brand – we are a movement, a vision, and a celebration of self-realization. Inspired by Parisian style and infused with a global modern vision, Balmain Beauty embodies the essence of empowerment and unity. We are seeking a dynamic and customer-centric Business...
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London, Greater London, United Kingdom Tom Ford Full time{"h2": "Business Manager - BALMAIN & TOM FORD", "p": ["At Balmain Beauty, we are more than just a brand – we are a movement, a vision, and a celebration of self-realization. Inspired by Parisian style and infused with a global modern vision, Balmain Beauty embodies the essence of empowerment and unity. We are seeking a dynamic and customer-centric Business...
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London, Greater London, United Kingdom Tom Ford Full timeBusiness Manager - BALMAIN & TOM FORDAt Balmain Beauty, we are a movement, a vision, and a celebration of self-realization. Inspired by Parisian style and infused with a global modern vision, Balmain Beauty embodies the essence of empowerment and unity. We are seeking a dynamic and customer-centric Business Manager to lead, coach, and develop our team of...
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London, Greater London, United Kingdom Tom Ford Full timeBusiness Manager - BALMAIN & TOM FORDAt Balmain Beauty, we are a movement, a vision, and a celebration of self-realization. Inspired by Parisian style and infused with a global modern vision, Balmain Beauty embodies the essence of empowerment and unity. We are seeking a dynamic and customer-centric Business Manager to lead, coach, and develop our team of...