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Beauty Counter Manager

2 months ago


London, Greater London, United Kingdom Tom Ford Full time
Business Leader - Balmain & Tom Ford Beauty

Join Our Dynamic Team at Balmain Beauty

About Us
At Balmain Beauty, we embody more than just a brand; we represent a movement, a vision, and a celebration of individuality. Drawing inspiration from Parisian elegance and infused with a contemporary global perspective, Balmain Beauty stands for empowerment and inclusivity. We are on the lookout for exceptional talent to join our Balmain Beauty Ambassador team and introduce Balmain Beauty at a prestigious retail location.

In this pivotal role, we seek a proactive and customer-focused Business Leader to guide, mentor, and elevate our team of Balmain Beauty Ambassadors. Your responsibilities will include steering the team towards achieving sales, customer service, and operational objectives while remaining aligned with the Balmain Beauty ethos. You will play a crucial role in motivating and inspiring your team to exceed their performance indicators and ensure the efficient operation of the beauty counter.

Key Responsibilities

  • Welcome clients to the Balmain beauty experience, providing tailored assistance and exceptional customer service.
  • Serve as an enthusiastic Brand Ambassador to foster client loyalty and maximize sales opportunities.
  • Stay updated on all product knowledge to effectively support customers.
  • Collaborate with the Sales Team to ensure smooth transactions and assist with visual merchandising efforts.
  • Gather customer information for CRM purposes and nurture customer relationships.
  • Keep abreast of beauty and fragrance trends through continuous training.
  • Oversee the growth of your Balmain Beauty business within the retail environment.
  • Uphold the Balmain Beauty image and maintain brand standards.

Qualifications

  • Previous experience in retail management, ideally within the beauty or fast-paced retail sector.
  • Proven success in achieving and surpassing sales goals.
  • Demonstrated capability to lead, mentor, and develop a team effectively.
  • Experience in organizing in-store promotional events.
  • A strong passion for beauty products, particularly fragrances and cosmetics.
  • Excellent communication and interpersonal abilities.
  • Detail-oriented and proactive in personal development.
  • Flexible availability regarding working hours.
  • Eligibility to live and work in the country.

Benefits

  • Competitive salary within the industry.
  • Eligibility for a commission structure.
  • Annual leave and Family Leave provisions.
  • Discounts on products and a monthly credit allowance.
  • Mental Health Wellbeing Initiatives.
  • Access to a benefits platform with exclusive discounts.
  • Opportunities for training and professional development.
  • Employee discounts on Estee Lauder Companies Brands.
  • Potential for career advancement within the luxury sector.

If you are passionate about fragrance and beauty and aspire to thrive in luxury retail, we encourage you to consider this opportunity.