Assistant Operations Centre Director
5 days ago
We are seeking an exceptional Assistant Operations Centre Manager to join our team at Teleperformance International. This is a dynamic leadership role that requires a strong track record of delivering high levels of performance and employee engagement in a back office or contact centre environment.
The successful candidate will be responsible for leading a team to drive positive work culture and staff engagement, managing day-to-day activities, and ensuring the performance of their business area meets all relevant operational and business KPIs.
As an experienced manager, you will have a proven ability to lead, inspire, motivate, develop, and manage people to deliver exceptional levels of quality and customer experience. You will work closely with key stakeholders to achieve optimum performance and engagement levels, supporting the implementation of strategic initiatives.
This is a fantastic opportunity to take your leadership skills to the next level and make a real impact on our business. If you have a passion for driving results, developing teams, and delivering exceptional customer experiences, we would love to hear from you.
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Technical Services Operating Centre Director
2 weeks ago
Manchester, United Kingdom Mitie Full timeReporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation. You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services business. This...
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Technical Services Operating Centre Director
2 weeks ago
Manchester, United Kingdom Mitie Full timeReporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation. You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services business. This...
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Technical Services Operating Centre Director
2 weeks ago
Manchester, United Kingdom Mitie Full timeJob Description Reporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation.You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services...
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Assistant Director
5 days ago
Manchester, United Kingdom Teleperformance Full timeAssistant Director - OperationsWe are seeking a highly skilled and experienced professional to fill the role of Assistant Director - Operations at Teleperformance. This position comes with a salary of £50,000 per year.In this role, you will be responsible for delivering high levels of performance and employee engagement in your business area across a...
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Technical Services Operating Centre Director
3 weeks ago
Manchester, United Kingdom Mitie Full timeReporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation.You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services business.This...
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Technical Services Operating Centre Director
2 weeks ago
Manchester, United Kingdom Mitie Full timeReporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation. You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services business. This...
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Technical Services Operating Centre Director
2 weeks ago
Manchester, United Kingdom Mitie Full timeReporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation. You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services business. This...
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Technical Services Operating Centre Director
1 month ago
Manchester, United Kingdom Mitie Full timeReporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation. You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services business. This...
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Technical Services Operating Centre Director
1 month ago
Manchester,, Greater Manchester, United Kingdom Mitie Full timeReporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation. You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services business. This...
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Technical Services Operating Centre Director
1 month ago
Manchester, United Kingdom Mitie Full timeJob Description Reporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation. You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services...
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Technical Services Operating Centre Director
1 month ago
Manchester, United Kingdom Mitie Full timeReporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation. You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services business. This...
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Centre Operations Assistant
6 months ago
Manchester, United Kingdom NewFlex Full time**Role**: Centre Operations Assistant **Location**: Manchester Old Trafford **Hours**: 40 hours between 8:30am - 5:30pm Monday - Friday (occasional work out of normal business hours) **Reporting to**: Centre Operations Manager **Who are we?** NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible...
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Technical Services Operating Centre Director
2 weeks ago
Manchester Area, United Kingdom Mitie Full timeReporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation. You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services business. This...
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Technical Services Operating Centre Director
4 weeks ago
Manchester Area, United Kingdom Mitie Full timeReporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation. You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services business. This...
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Technical Services Operating Centre Director
1 month ago
Manchester Area, United Kingdom Mitie Full timeReporting into the Operational Development Director, as the Technical Services Operating Centre (TSOC) Director you will have the overall responsibility to lead the TSOC operation. You will have 4 heads of function reporting through to you that are responsible for the end to end workflow management process supporting the Technical Services business. This...
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Assistant Operations Director
1 day ago
Manchester, United Kingdom Teleperformance Full timeJob DescriptionWe are seeking an experienced Assistant Operations Director to join our team at Teleperformance. This role is responsible for delivering high levels of performance and employee engagement in a multifunctional back office and Contact Centre team.Key Responsibilities include:Supporting, motivating, evaluating, developing, and coaching Team...
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Senior Manager Operations Centre
3 days ago
Manchester, United Kingdom ZipRecruiter Full timeAbout the Role:The Senior Manager Operations Centre will oversee the TSOC operation, reporting to the Operational Development Director. This role involves leading four heads of function responsible for end-to-end workflow management in support of Technical Services business.Key Responsibilities:Stakeholder Engagement: Manage operational Managing Directors...
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Assistant Centre Operations Manager
5 days ago
Manchester, United Kingdom Teleperformance Full timeJob Title: Assistant Contact Centre ManagerOverviewThis is a leadership role that requires strong management skills, with a focus on driving performance and employee engagement in a back office and contact centre environment.We are seeking an experienced manager to join our team as an Assistant Contact Centre Manager. The successful candidate will have a...
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Head of Centre Operations and Partnerships
6 months ago
Manchester, United Kingdom The University of Manchester Full timeThe Head of Centre Operations will drive both operational leadership and delivery of the research strategy and portfolio of the MCRC. They will be responsible for the strategic management, research development, stakeholder management, business engagement and commercialisation activities in order to maximise the research opportunities and impact for the MCRC...
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Customer Experience Director
5 days ago
Manchester, United Kingdom Holiday Inn Manchester City Centre Full timeDirector of Customer ExperienceWe are looking for a highly motivated and results-driven individual to fill the role of Director of Customer Experience at the Holiday Inn Manchester City Centre. In this position, you will be responsible for creating and implementing strategies to enhance customer satisfaction and loyalty.You will work closely with our...