Assistant Operations Centre Director

5 days ago


Manchester, United Kingdom Teleperformance International Full time
About the Role

We are seeking an exceptional Assistant Operations Centre Manager to join our team at Teleperformance International. This is a dynamic leadership role that requires a strong track record of delivering high levels of performance and employee engagement in a back office or contact centre environment.

The successful candidate will be responsible for leading a team to drive positive work culture and staff engagement, managing day-to-day activities, and ensuring the performance of their business area meets all relevant operational and business KPIs.

As an experienced manager, you will have a proven ability to lead, inspire, motivate, develop, and manage people to deliver exceptional levels of quality and customer experience. You will work closely with key stakeholders to achieve optimum performance and engagement levels, supporting the implementation of strategic initiatives.

This is a fantastic opportunity to take your leadership skills to the next level and make a real impact on our business. If you have a passion for driving results, developing teams, and delivering exceptional customer experiences, we would love to hear from you.



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