Technical Support Analyst
4 days ago
We are seeking a highly skilled and experienced Technical Support Analyst to join our Operations team at More Recruitment Solutions. As a Technical Support Analyst, you will be responsible for providing 2nd level technical support to our customers, managing open tickets within Service Level Agreements (SLAs), and working closely with team members, customers, and suppliers to resolve issues and manage expectations.
Key Responsibilities- Providing technical support to customers via phone, email, or remote access
- Managing and resolving technical issues in a timely and efficient manner
- Collaborating with team members to resolve complex technical issues
- Creating and updating knowledge base articles to improve customer support
- Designing and implementing technical projects to improve customer experience
- Staying up-to-date with the latest technical trends and technologies
- Minimum of 2 years of experience in a technical support role
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong technical skills, including Microsoft 365, Microsoft Azure, and Microsoft Windows
- Ability to work independently and as part of a team
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
-
Technical Support Analyst
7 days ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeJob DescriptionJob Title: Application Support AnalystCompany: Erin AssociatesLocation: Wellingborough, NorthamptonshireJob Type: Full-timeIndustry: Banking, FinanceJob Summary:We are seeking a highly skilled Application Support Analyst to join our team at Erin Associates. As an Application Support Analyst, you will be responsible for providing technical...
-
Technical Support Analyst
7 days ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeJob Summary:Erin Associates is seeking a highly skilled Application Support Analyst to join our team. As an Application Support Analyst, you will be responsible for providing technical support and maintenance for our Oracle applications.Key Responsibilities:Provide technical support and maintenance for Oracle applicationsSupport Core Banking applications and...
-
Technical Support Analyst
6 days ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeJob Summary:Erin Associates is seeking a highly skilled Application Support Analyst to join our team. As an Application Support Analyst, you will be responsible for providing technical support and maintenance for our Oracle applications.Key Responsibilities:Provide technical support and maintenance for Oracle applicationsSupport Core Banking applications and...
-
Service Desk Analyst
6 days ago
Northampton, Northamptonshire, United Kingdom NFP People Full timeService Desk Analyst - Technical Support SpecialistWe are seeking a skilled Service Desk Analyst to provide exceptional technical support and service to our internal customers.Key Responsibilities:Provide first-line technical support and resolve IT incidents and service requestsOffer direct support to internal customers for 1st & 2nd line incidentsMaintain...
-
Service Desk Analyst
1 week ago
Northampton, Northamptonshire, United Kingdom NFP People Full timeService Desk Analyst - Technical Support SpecialistWe are seeking a skilled Service Desk Analyst to provide exceptional technical support and service to our internal customers.Key Responsibilities:Provide first-line technical support and resolve IT incidents and service requestsOffer direct support to internal customers for 1st & 2nd line incidentsMaintain...
-
Technical Support Expert
6 days ago
Northampton, Northamptonshire, United Kingdom NFP People Full timeService Desk Analyst - 1st and 2nd LineWe are seeking a skilled Service Desk Analyst to provide exceptional technical support and service to our internal customers.Key Responsibilities:Provide first-line technical support and resolve IT incidents and service requestsOffer direct support to internal customers for 1st & 2nd line incidentsMaintain and manage...
-
Technical Support Expert
1 week ago
Northampton, Northamptonshire, United Kingdom NFP People Full timeService Desk Analyst - 1st and 2nd LineWe are seeking a skilled Service Desk Analyst to provide exceptional technical support and service to our internal customers.Key Responsibilities:Provide first-line technical support and resolve IT incidents and service requestsOffer direct support to internal customers for 1st & 2nd line incidentsMaintain and manage...
-
Oracle Technical Support Analyst
4 weeks ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeJob OverviewOracle Support Analyst - Hybrid RoleJoin a dynamic team at Erin Associates as an Oracle Support Analyst. We are seeking a skilled professional with extensive experience in Oracle applications and production support.Key Responsibilities:1. Provide expert support for Oracle applications, ensuring optimal performance and reliability.2. Collaborate...
-
Technical Support Analyst
7 days ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeAbout the RoleWe are seeking a highly skilled Application Support Analyst to join our vibrant Support team at Erin Associates. As a key member of our team, you will be responsible for providing top-notch support for our Oracle applications and ensuring the smooth operation of our Core Banking products.Key ResponsibilitiesProvide expert-level support for Core...
-
Technical Support Analyst
6 days ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeAbout the RoleWe are seeking a highly skilled Application Support Analyst to join our vibrant Support team at Erin Associates. As a key member of our team, you will be responsible for providing top-notch support for our Oracle applications and ensuring the smooth operation of our Core Banking products.Key ResponsibilitiesProvide expert-level support for Core...
-
Database Support Analyst
1 week ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeJob DescriptionWe are seeking an experienced Application Support Analyst to join our team at Erin Associates. As an Application Support Analyst, you will be responsible for providing technical support and maintenance for our Core Banking applications.Key Responsibilities:Support Core Banking Applications: Provide technical support and maintenance for our...
-
Database Support Analyst
1 week ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeAbout the RoleWe are seeking an experienced Application Support Analyst to join our team at Erin Associates. As an Application Support Analyst, you will be responsible for providing technical support and maintenance for our Core Banking applications.Key ResponsibilitiesSupport Core Banking Applications: Provide technical support and maintenance for our Core...
-
Banking Applications Support Analyst
4 weeks ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeJob OverviewOracle Support Analyst - Hybrid RoleJoin a dynamic team as an Oracle Support Analyst specializing in banking applications. This position offers a hybrid working model, allowing for flexibility in your work environment.Key Responsibilities:Provide expert support for Oracle applications, ensuring optimal performance and reliability.Collaborate with...
-
IT Support Analyst
4 weeks ago
Northampton, Northamptonshire, United Kingdom Som3 Full timeRole - IT Support Analyst Location - Northampton (5 days a week onsite) Type - 6 months Fixed Term Contract Salary k pro-rata Overview Are you an experienced IT support analyst, with experience working in a fast paced, customer centric environment? If so, this could be a great fit for your experience. Job RequirementsOur client is looking for an experienced...
-
Technical Support Specialist
4 weeks ago
Northampton, Northamptonshire, United Kingdom Steer Automotive Group Full timeIT Support Analyst Company Overview Steer Automotive Group is a prestigious and rapidly expanding organization, recognized for its commitment to exceptional service and quality repairs. With a workforce of nearly 4,000 employees across over 160 locations, we leverage technology to drive our growth and innovation. We are on the lookout for a proactive...
-
Technical Support Specialist
4 weeks ago
Northampton, Northamptonshire, United Kingdom Steer Automotive Group Full timeIT Support Analyst Location: Northampton Reference: VA2158 Job Code: #TEC1 Salary: Up to £25,000 per annum Contract Type: x2 - 6 month fixed term contract with potential for permanent placement Company Overview Steer Automotive Group is a recognized leader in the automotive industry, experiencing rapid growth with a workforce of...
-
Technical Support Specialist
4 weeks ago
Northampton, Northamptonshire, United Kingdom Steer Automotive Group Full timeIT Support Analyst Role Overview As a vital member of the IT department, the IT Support Analyst will play a crucial role in maintaining the functionality of our technology systems. This position involves providing essential assistance to staff members throughout the organization, ensuring that all IT-related inquiries are addressed promptly and...
-
Application Support Specialist
7 days ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeJob DescriptionJob Title: Application Support AnalystCompany: Erin AssociatesLocation: Wellingborough, NorthamptonshireJob Type: Full-timeIndustry: Banking, FinanceJob Summary:We are seeking a highly skilled Application Support Analyst to join our team at Erin Associates. As an Application Support Analyst, you will be responsible for providing technical...
-
Oracle Support Specialist
7 days ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeJob OverviewWe are seeking an experienced Application Support Analyst to join our team at Erin Associates. As an Application Support Analyst, you will be responsible for providing technical support and maintenance for our Oracle applications.Key ResponsibilitiesProvide timely and effective technical support for Oracle applicationsCollaborate with...
-
Database Support Expert
7 days ago
Northampton, Northamptonshire, United Kingdom Erin Associates Full timeJob DescriptionJob Title: Application Support AnalystCompany: Erin AssociatesLocation: Wellingborough, NorthamptonshireJob Type: Full-timeIndustry: Banking, FinanceJob Summary:We are seeking a highly skilled Application Support Analyst to join our team at Erin Associates. As an Application Support Analyst, you will be responsible for providing technical...