Customer Service Representative
19 hours ago
Enterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Teesside. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a positive experience for our clients.
About the RoleThis is an exciting opportunity to work with a leading company in the fleet management industry. As a Customer Assistance Representative, you will be the first point of contact for our customers, providing support and guidance on a range of topics, from product information to technical issues.
Key Responsibilities- Provide exceptional customer service via phone, email, and in-person interactions
- Resolve customer inquiries and issues in a timely and professional manner
- Collaborate with internal teams to resolve complex customer issues
- Develop and maintain a deep understanding of our products and services
- Stay up-to-date with industry trends and developments
As a Customer Assistance Representative at Enterprise Mobility, you will have the opportunity to work with a dynamic and supportive team, develop your skills and knowledge, and contribute to the success of our company. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
Requirements- Excellent communication and customer service skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- Basic computer skills and proficiency in Microsoft Office
- High school diploma or equivalent required
At Enterprise Mobility, we are committed to providing a positive and inclusive work environment that supports the growth and development of our employees. We offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for career advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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