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Customer Service Representative

2 months ago

StocktononTees, Stockton-on-Tees, United Kingdom Enterprise Mobility Full time
Customer Assistance Representative

About the Role

We are seeking a highly skilled and customer-focused Customer Assistance Representative to join our team at Enterprise Mobility. As a key member of our customer service team, you will be responsible for providing exceptional customer service to both internal and external customers via phone, email, and in-person interactions.

Key Responsibilities

  • Provide high-level customer service and support to customers
  • Communicate effectively with customers via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Business standard IT skills, including Microsoft Excel and Outlook

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Enterprise Mobility

Enterprise Mobility is a leading provider of commercial vehicle rental services, with a global network of over 9,500 locations. We are committed to delivering exceptional customer service and providing our customers with the best possible experience.

Why Join Us?

At Enterprise Mobility, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.