Operational Program Development Manager

2 weeks ago

London, Greater London, United Kingdom Palantir Technologies Full time
About Palantir

Palantir builds the world's leading software for data-driven decisions and operations. Our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

We are looking for an Operational Program Development Manager to join a cross-functional group of operators and specialists responsible for executing on people initiatives that support Palantir's talented employees, work, and values. The mandate is broad, and you will work on projects that span People Experience operational responsibilities as well as internal events, new hire onboarding, and logistics support. As the operational backbone on key people experience initiatives, you will learn, execute, and improve processes to streamline workflows and scale your team's reach. You'll track and stabilize projects, remove roadblocks, and anticipate business stakeholders' needs in order to enable company-wide programming.

Key Responsibilities
  • Own operational workflows across the People Experience team, spanning new hire onboarding, learning programs, and internal events.
  • Coordinate logistics for new hire onboarding including calendaring, communicating with new hires, and light facilitation, across all of our global offices.
  • Book travel arrangements (domestic and international).
  • Help plan, support, and execute internal events and external gatherings.
  • Work directly with external stakeholders, as well as internal teams (Finance, Diversity Equity & Inclusion, Recruiting, Legal, Information Security, etc.) to coordinate the full life cycle for event logistics, contracts, and payments.
  • Research and onboard new resources to scale team's reach.
What We Value
  • Strong organisation and problem-solving skills. You should be able to anticipate challenges and complications, multitask in a rapidly-changing environment, and use good judgement in making appropriate tradeoffs when executing on competing priorities.
  • A creative approach to project management centred around lightweight frameworks that enable rapid iteration and low-overhead methods of keeping our partnering teams informed.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and stakeholders and build positive working relationships.
  • Strong attention to detail, including maintaining accurate records and diligently tracking key project metrics and reporting.
  • Experience with project and event management software; proficiency with Jira and Splash is a plus.
Salary and Benefits

The salary for this role is approximately £80,000 - £110,000 per annum, depending on experience. Palantir also offers a range of benefits, including health and wellbeing support, flexible working options, and professional development opportunities.

Requirements
  • 2+ years experience in an operational role, preferably in a fast-paced or dynamic environment.
  • Ability and willingness to be onsite (London, UK) 4-5 days per week.

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