Program Manager for Content Operations

2 weeks ago


London, Greater London, United Kingdom Amazon Full time

Amazon is seeking a highly analytical and innovative Operations Program Manager to join the Prime Video Trust & Safety team. The ideal candidate will have a strong background in data-driven decision making, regulatory compliance, and process optimization. They will work closely with cross-functional teams to build and monitor core accuracy metrics, drive gap assessments, and identify trends to build systemic solutions.

Key Responsibilities:

  • Conduct regulatory gap assessments and risk reviews to identify trends and build systemic solutions.
  • Work with internal and external operators to optimize processes.
  • Build and monitor core accuracy metrics to drive program strategy.

Basic Qualifications:

  • 5+ years of experience supporting operations/programs and using data and metrics to identify and implement improvements.
  • 5+ years of experience working cross-functionally and cross-regions.
  • Must have trust and safety regulatory compliance experience.

Preferred Qualifications:

  • 5+ years of driving end-to-end delivery and communicating results to senior leadership.
  • Experience in stakeholder management and vendor management.
  • Experience with digital video streaming.


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