Customer Service Representative

4 weeks ago


Stone, Staffordshire, United Kingdom Dawsongroup Full time

Job Summary: We are seeking a highly organized and communicative Customer Service Executive to join our team at Dawsongroup.

About the Role: As a Customer Service Executive, you will be responsible for providing exceptional customer service to our truck and trailer businesses. This will involve effectively managing fleet operations and administration, coordinating MOT test schedules and maintenance programmes, and ensuring the smooth delivery and collection of vehicles to customers and our branches.

Key Responsibilities:

  • Manage the day-to-day administration of the branch, including fleet operations and maintenance programmes.
  • Coordinate MOT test schedules and ensure timely completion of maintenance tasks.
  • Arrange the delivery and collection of vehicles to customers and our branches.
  • Perform other general administrative tasks as required.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong administrative and organizational skills.
  • Ability to work well under pressure and adapt to changing priorities.
  • Proficiency in PC software and ability to learn new systems quickly.
  • A clean driving license is highly desirable.

What We Offer: As a Customer Service Executive at Dawsongroup, you will have the opportunity to work in a dynamic and rewarding environment, with a focus on progression and employee recognition. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.



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