Electrical Field Service Specialist

4 days ago


Stone, Staffordshire, United Kingdom Hitachi, Ltd. Full time

About the Opportunity

Hitachi Energy UK Limited is seeking an Electrical Field Service Specialist to join our Transformers (TRES) Business Unit.

This role involves delivering timely, high-quality service offerings and solutions to customers in the power sector. You will execute service work according to Hitachi Energy standard processes and quality standards, ensuring a quality customer experience.

Key Responsibilities

  • Perform service tasks including installation of equipment and routine maintenance
  • Identify technical problems, both remotely and on-site
  • Allocate workload based on content, delivery timescales, and competences
  • Ensure materials and components are available for tasks on time
  • Prepare documents and reports ready for sign-off by the customer within deadlines
  • Drive continuous service productivity improvement activities
  • Utilize efficient tools to streamline service processes and applications
  • Comply with health & safety and environmental directives

Your Background

We require candidates with 5+ years of Field Service Engineer experience in the power sector - specifically within transformers. Relevant qualifications include ONC/HNC or Engineering Degree. Candidates should possess excellent communication skills, be able to take a leading role, and function within a team. Experience working with prestigious business customers is essential, as is being proactive with initiative, knowing when to escalate and delegate. A driving license and willingness to travel across multiple locations are also required.

Compensation and Benefits

The estimated annual salary for this position is £55,000 - £65,000, depending on experience. As an employee of Hitachi Energy, you will receive a comprehensive benefits package, including a pension scheme, life insurance, and access to training and development opportunities.



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