Customer Service Representative

4 weeks ago


Stone, Staffordshire, United Kingdom Dawsongroup Full time

We are seeking a highly skilled Customer Service Representative to join our team at Dawsongroup truck and trailer. As a key member of our operations team, you will be responsible for providing exceptional customer service to our truck and trailer businesses.

Your primary focus will be on effectively managing fleet operations and administration, coordinating MOT test schedules, and planning maintenance programs. You will also be responsible for coordinating the delivery and collection of vehicles to customers and our branches.

To succeed in this role, you will need to be a confident communicator with excellent telephone manner, possess strong administrative skills, and be PC literate with the ability to adapt to a wide variety of tasks. A clean driving license is highly desirable, and prior knowledge or experience of asset rental, distribution, or transport would be advantageous.

As a Truck and Trailer Operations Coordinator, you will play a critical role in ensuring the smooth operation of our truck and trailer business. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  1. Manage fleet operations and administration
  2. Coordinate MOT test schedules and maintenance programs
  3. Coordinate vehicle delivery and collection
  4. Perform general administration tasks

Requirements:

  1. Confident communicator with excellent telephone manner
  2. Strong administrative skills
  3. PC literate with ability to adapt to various tasks
  4. Clean driving license (highly desirable)
  5. Prior knowledge or experience of asset rental, distribution, or transport (advantageous)

About Dawsongroup:

Dawsongroup truck and trailer has been providing specialized contract hire to customers for over forty-five years. We are a rapidly expanding team with a passion for career progression and development.



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