Order Entry Team Lead

3 weeks ago


London, Greater London, United Kingdom Funko Full time

Job Overview

Funko is seeking an experienced Order Entry Team Lead to oversee the performance of Order Entry Coordinators and ensure timely processing of sales orders in our D365 system. This role plays a critical part in achieving downstream success by building scalable and accurate processes.

Key Responsibilities:

  1. Collaborate with the team to process sales orders accurately and on time, aligning with our fulfillment policy.
  2. Lead direct reports, delivering regular one-on-ones, performance reviews, and training requirements to enhance their skills.
  3. Support the Team Leader in mapping and documenting customer-specific processes within the tier.
  4. Motivate the team to meet or exceed tier-level KPIs, ensuring exceptional customer service and increased productivity.
  5. Prepare comprehensive reports for the Tier Team Leader, showcasing key metrics and trends.
  6. Train new starters within the Order Entry Team, fostering knowledge sharing and growth.
  7. Manage order entry exception reporting for the tier, identifying areas for improvement.
  8. Participate in projects assigned by the Senior Manager, Key Accounts & BTB Customer Service - EMEA & Vice President, Operations, driving innovation and progress.
  9. Attend handover meetings for new accounts from the onboarding team, ensuring seamless transitions.

Requirements:

  1. Possess effective written and verbal communication skills to collaborate with colleagues and stakeholders.
  2. Demonstrate excellent attention to detail, maintaining high standards in work quality.
  3. Showcase a proactive, creative, and self-motivated work style, embracing challenges and opportunities.
  4. Exhibit exceptional organization and time management skills, prioritizing tasks and meeting deadlines.
  5. Highlight demonstrable client service focus, consistently delivering high-quality results.
  6. Previous supervisory experience is advantageous but not required.

Compensation: The estimated salary range for this position is $60,000 - $80,000 per annum, commensurate with experience.


  • Order Entry Team Lead

    4 weeks ago


    London, Greater London, United Kingdom Funko Full time

    Job DescriptionFunko is seeking a highly motivated Order Entry Team Lead to join their team. As an Order Entry Team Lead, you will be responsible for leading a team of Order Entry Coordinators, ensuring accurate and timely processing of sales orders, and providing exceptional customer service.The ideal candidate will have excellent leadership skills, a...

  • Order Entry Team Lead

    4 weeks ago


    London, Greater London, United Kingdom Funko Full time

    Job Title: Order Entry Team LeadAt Funko, we are seeking an experienced Order Entry Team Lead to join our team. This role will oversee the performance of the Order Entry Coordinators within their tier and ensure seamless customer and operational transactions.The successful candidate will have a proven track record of leading teams, managing direct reports,...

  • Order Entry Tier Lead

    3 weeks ago


    London, Greater London, United Kingdom Funko Full time

    Role OverviewThe Order Entry Tier Lead is a pivotal role within the Funko team, responsible for overseeing the performance of Order Entry Coordinators and ensuring seamless customer and operational transactions. This position plays a key part in assisting Team Leaders, Senior Managers, and Vice Presidents to develop scalable and accurate processes that drive...

  • Tier Supervisor

    4 weeks ago


    London, Greater London, United Kingdom Funko Full time

    Tier Supervisor - Order Entry Job DescriptionFunko is looking for an exceptional Tier Supervisor to lead our Order Entry team. The successful candidate will be responsible for overseeing the performance of the Order Entry Coordinators within their tier and ensuring seamless customer and operational transactions.This role requires a strong leader who can...


  • London, Greater London, United Kingdom Funko Full time

    At Funko, we are seeking an exceptional Order Entry Coordinator Specialist to join our team. In this role, you will be responsible for processing sales orders in our system (D365) accurately and on time in alignment with our fulfilment policy.The ideal candidate will have a proactive, creative, and self-motivated work style, assisting the Tier Lead to...


  • London, Greater London, United Kingdom Funko Full time

    Job OverviewFunko is seeking a highly skilled Order Entry Operations Manager to join their team. As an Order Entry Operations Manager, you will be responsible for the performance of the Order Entry Coordinators within your tier and will oversee customer and operational transactions.The ideal candidate will have excellent attention to detail, effective...


  • London, Greater London, United Kingdom Funko Full time

    About the RoleThe Order Entry Team Lead will play a vital role in Funko's success by overseeing the performance of Order Entry Coordinators and ensuring timely processing of sales orders in our D365 system. This individual will be responsible for building scalable and accurate processes, collaborating with the team, and delivering exceptional customer...


  • London, Greater London, United Kingdom Squarepoint Capital Full time

    Job DescriptionSquarepoint Capital is a leading financial institution seeking a highly skilled Order Entry Systems Integrator to join our Order Gateway team.This role involves managing delivery of new venues and features for our gateway connectivity, ensuring effective integration with business requirements.The successful candidate will manage strategic...


  • London, Greater London, United Kingdom Funko Full time

    About the RoleWe are seeking a Senior Order Entry Supervisor to join our team at Funko. In this role, you will be responsible for overseeing customer and operational transactions, managing direct reports, and ensuring the highest level of customer service.The ideal candidate will have excellent communication skills, a proactive work style, and the ability to...

  • Order Entry Clerk

    1 month ago


    London, Greater London, United Kingdom Patterson Companies Inc Full time

    Job SummaryWe are looking for a detail-oriented and customer-focused individual to fill the role of Order Entry Clerk. In this position, you will be responsible for processing and maintaining accurate customer and territory records, as well as ensuring regulatory guidelines are met according to Company, State, and Federal policies.You will work closely with...


  • London, Greater London, United Kingdom Funko Full time

    Job Overview:Funko is seeking a highly motivated Sales Order Coordinator to join our team. As a key member of our operations department, you will be responsible for processing sales orders in our system (D365) accurately and on time, ensuring alignment with our fulfilment policy.About the Role:Order Processing: You will work closely with our Tier Lead to...


  • London, Greater London, United Kingdom Funko Full time

    Funko is currently hiring a Sales Order Processer to join our team. In this role, you will work closely with the Tier Lead to process sales orders in the system (D365) accurately and efficiently.Your primary responsibility will be to maintain the tiers email folders within the order entry inbox. You will also be responsible for ensuring that all orders are...


  • London, Greater London, United Kingdom Funko Full time

    Funko is looking for a talented Order Fulfillment Specialist to help us deliver exceptional customer experiences. In this role, you will play a critical part in our sales order process, working closely with the team to ensure accuracy and efficiency.Main Responsibilities:Sales Order Processing: Collaborate with the team to process sales orders in D365,...


  • London, Greater London, United Kingdom LEAD Careers Full time

    Landscape Design Team Lead PositionWe are seeking an experienced Landscape Design Team Lead to join our team in London.In this role, you will be responsible for overseeing design projects and collaborating with colleagues from various disciplines.The ideal candidate will have significant experience in landscape architecture and a strong understanding of...


  • London, Greater London, United Kingdom G&J Lee Recruitment Full time

    We are looking for a talented International Market Entry Lead to join our team. As a key member of the market access department, you will be responsible for developing and executing market entry strategies to support the launch and growth of new medical devices in international markets.The successful candidate will have a strong understanding of the European...

  • Telesales Team Lead

    3 weeks ago


    London, Greater London, United Kingdom Lead Discovery GmbH Full time

    We are looking for a highly motivated and results-driven Telesales Team Lead to join our team at Lead Discovery GmbH. As a key member of our sales team, you will be responsible for driving sales growth and leading a team of telesales professionals.Your primary responsibility will be to manage a team of telesales representatives, providing guidance and...


  • London, Greater London, United Kingdom Js3 Recruitment Full time

    Job SummaryWe are seeking a highly skilled Vehicle Order Management Professional to join our sales operations team at Js3 Recruitment. This 9-month fixed-term contract role requires a strong administrator with previous experience in an outward-facing Dealer support or Customer Service environment.The ideal candidate will be able to assist dealers with order...


  • London, Greater London, United Kingdom Entry Point Recruitment Full time

    About Entry Point RecruitmentWe are a leading recruitment agency specializing in niche IT placements. Our team is passionate about delivering exceptional results and providing unparalleled support to our clients.As a 'Delivery Consultant', you will be responsible for identifying, sourcing, screening, and placing suitable candidates with our clients in the...


  • London, Greater London, United Kingdom Integral UK Full time

    Work Order Management LeadAbout The RoleThe Work Order Management Lead is responsible for leading and managing the work order management process, ensuring timely completion, compliance, and resource allocation.Key Responsibilities:Work Order Planning: Develop and implement efficient planning processes, coordinate with internal stakeholders, and allocate...


  • London, Greater London, United Kingdom Funko Full time

    About the RoleFunko's Fulfillment Team is seeking a detail-oriented Fulfillment Team Coordinator to process sales orders accurately and on time in alignment with our fulfilment policy.This role involves assisting the Tier Lead in maintaining email folders within the order entry inbox and demonstrating a proactive, creative, and self-motivated work style.Key...