Front Desk Associate

1 month ago


Macclesfield, Cheshire East, United Kingdom whitbread Full time

We're seeking a skilled Receptionist to join our team at Premier Inn in Macclesfield. As the face of our hotel, you'll use your exceptional customer service skills to create a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
  • Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
  • Collaborate with the housekeeping team to ensure rooms are prepared to the highest standards.
  • Process payments, handle guest queries, and maintain accurate records.
  • Work closely with the hotel team to ensure seamless operations and excellent guest experiences.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A guaranteed 16 hours per week, spread over 2 days, including weekends and night covers when required.
  • A comprehensive training program to support your growth and development.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save-as-you-earn scheme.
  • Access to our employee discounts program, providing savings on various products and services.

About Us:

At Premier Inn, we're committed to creating a welcoming and inclusive environment for our guests and team members alike. We believe in providing exceptional customer service, investing in our people, and striving for excellence in everything we do.

Why You'll Love Working with Us:

  • Opportunities for career growth and development within our business.
  • A supportive and collaborative team environment.
  • A comprehensive benefits package, including pension and save-as-you-earn schemes.
  • Access to our employee discounts program, providing savings on various products and services.


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