Admin Support Worker

6 months ago

Macclesfield, United Kingdom The Christie NHS Foundation Trust Full time

We are currently looking for an enthusiastic, motivated individual to join our team at the Christie at Macclesfield on a full time basis (37.5 hours per week).

This role includes providing a comprehensive and efficient administrative support service including collation, input and analysis of relevant patient data. Working on his/her own initiative when required, with excellent administration skills, experience in using a range of computer packages and a willingness to undertake a full range of reception and administration duties, in a patient facing role.

Proficiency in the use of patient information systems for appointments and records, ensuring this function is co-ordinated and updated accurately and in a timely manner is a requirement of the role.

To work in conjunction with the clinical and managerial teams to ensure appointment capacity is utilised and the timeliness of patient appointments is monitored.

Responding to any enquiries for the Cancer Support and Information Service in the absence of Support and Information team members

The role will include working a variety of shift times between the hours of 7.30am - 6.00pm on a rota basis and the requirement to work until 8.00pm on occasions.

JOB PURPOSE
- To work on the reception desk in a front facing role and also in the office, taking responsibility for all reception duties for patients attending oncology clinics, radiotherapy planning and treatment, chemotherapy treatment, oncology research clinics and other supportive clinics for both The Christie NHS Foundation Trust and East Cheshire NHS Trust and other organisations as required.
- To be proficient in the use of patient information systems for scheduling, booking, and tracking all types of appointment and patient records, ensuring this function is co-ordinated and updated accurately and in a timely manner.
- To work in conjunction with the clinical and managerial teams to ensure appointment capacity is utilised and the timeliness of patient appointments is monitored.
- To work in conjunction with the Acute Oncology Service ensuring smooth running and consistent reporting of alerts for the service.
- To undertake clerical and administrative duties to ensure a comprehensive and efficient administrative support service including collation, input and analysis of relevant patient data.
- To respond to any enquiries for the Cancer Support and Information Service in the absence of Support and Information team members

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

KEY DUTIES/RESPONSBILITIES

Work as part of a rota system, focusing on different areas of administrative support, made up of the following:

- Undertake reception duties, including updating patient’s personal details and organising follow-up appointments or adding patient to waiting list following standard operational procedures.
- Provide support to unit by ensuring accurate recording of treatment and planning data, organising and scheduling patient appointments.
- Maintain patient flow by utilising Patient Flow System.
- Ensure telephone enquiries are dealt with in polite and courteous manner.
- Liaise with Clinical teams to action DNAs following Patient Access Policy.
- Sort, distribute and action incoming mail.
- Be responsible for stock control in areas of work including ordering supplies as directed by manager.
- Use the Christie Web Portal to retrieve missing clinical information as required.
- Maintain accurate patient details in all the patient systems, following the correct procedures to ensure information is up to date for future reference and complies with the Data Protection Act.
- Input departmental statistics using appropriate systems, ensuring submission within given deadlines.
- Ensure patient activity is monitored and recorded in efficient and effective manner.
- Maintain work area in clean, tidy manner at all times ensuring security requirements of office area are met.
- Maintain safe environment for patients, staff and visitors.

Communication skills
- In a professional and welcoming manner, be first point of contact for patients, carers and visitors coming into the Centre.
- Greet and assist patients

  • Support Worker

    5 months ago

    Macclesfield, United Kingdom Engage Support Full time

    _**Looking for something fun and rewarding?**_ **Engage Support is a progressive, growing Organisation that provides a range of community support options for young adults who have learning disabilities and autism.** - **We are currently looking for people to join our Macclesfield service for young adults living in their own tenancies.**_ **Benefits with...

  • Support Worker/hca

    6 months ago

    Macclesfield, United Kingdom Engage Support Full time

    _**Looking for something fun and rewarding?**_ **Engage Support is a progressive, growing Organisation that provides a range of community support options for young adults who have learning disabilities and autism.** - **We are currently looking for people to join our Macclesfield service for young adults living in their own tenancies.**_ - **WE DONT OFFER...

  • Mental Health Support Worker

    6 months ago

    Macclesfield, United Kingdom Engage Support Full time

    **Engage Support is a progressive, growing Organisation that provides a range of community support options for young adults who have Mental health and autism.** - **We are currently looking for people to join our Macclesfield service for young adults living in their own tenancies.**_ **Benefits with us**: - Competitive salary between - £28,367 -...

  • Mental Health Support Worker

    5 months ago

    Macclesfield, United Kingdom Engage Support Full time

    **Engage Support is a progressive, growing Organisation that provides a range of community support options for young adults who have Mental health and autism.** - **We are currently looking for people to join our Macclesfield service for young adults living in their own tenancies.**_ **Benefits with us**: - Competitive salary between - £28,367 -...

  • Clinical Support Worker

    5 months ago

    Macclesfield, United Kingdom The Christie NHS Foundation Trust Full time

    We are currently looking for enthusiastic, motivated individuals to join our team atthe Christie at MacclesfieldMonday to Friday (37.5 hours) working between the hours of 8.00am and 6.00pm with occasional 8.00pm finishes. The Clinical Support Team work closely with the nursing team, radiographers and medical team providing clinical, administration and...

  • Support Worker

    5 months ago

    Macclesfield, United Kingdom Analog Films UK Full time

    We are recruiting for a Children's Residential Support Worker in a 3-4 bedded residential service located in Macclesfield. You will be working alongside an experienced team of Managers and Support Workers to provide the best possible care for the children in the home. Overview: - Title:Children's Residential Support Worker - Pay: £27,715 - £31,099 -...

  • Admin Support Worker

    6 months ago

    Macclesfield, United Kingdom The Christie NHS FT Full time

    KEY DUTIES/RESPONSBILITIES Work as part of a rota system, focusing on different areas of administrative support, made up of the following: Undertake reception duties, including updating patients personal details and organising follow-up appointments or adding patient to waiting list following standard operational procedures. Provide support to unit by...

  • Clinical Support Worker

    5 months ago

    Macclesfield, United Kingdom The Christie NHS Foundation Trust Full time

    We are currently looking for enthusiastic, motivated individuals to join our team atthe Christie at Macclesfieldon part time fixed term basis Monday to Friday (22.5 hours per week, worked over 3 days per week) working between the hours of 8.00am and 6.00pm with occasional 8.00pm finishes. The Clinical Support Team work closely with the nursing team,...

  • Support Workers

    6 months ago

    Macclesfield, United Kingdom Liberty Support Services Full time

    **Support Workers - Complex Needs (Macclesfield)** **Drivers preferred, but not essential** **Range of different hours available including part time and full time posts** **£10.50 per hour** **About us**: At Liberty Support Services we operate supported living services for people with Complex Autism and Learning Disabilities. We have exciting...

  • Support Worker for Supported Living

    4 weeks ago

    Macclesfield, Cheshire East, United Kingdom Cheshire East Council Full time

    Job Title: Support Worker for Supported LivingJob Summary: We are seeking a Support Worker to join our team at the Macclesfield Supported Living Network. As a Support Worker, you will play a vital role in providing individualised and person-centred care and support to individuals living in their own homes.Key Responsibilities:Provide support to individuals...

  • Booking / Admin Clerk

    5 months ago

    Macclesfield, United Kingdom East Cheshire NHS Trust Full time

    Macclesfield Hospital is a busy district general hospital situated in Cheshire, close to the beautiful Peak District and within easy reach of the centre of Manchester. The Cardio-Respiratory department is based on the Macclesfield site and offers a wide range of non-invasive investigations. We are looking to appoint a full time, enthusiastic and motivated...

  • Support worker

    3 days ago

    Macclesfield, United Kingdom CV-Library Full time

    Position: Support Worker Location: Macclesfield Salary: £12.44 per hour Hours: 42 hours p/w on a rolling rota and alternate weekends. Nights will be required according to the needs of the service. Job Types: Full-time, Permanent Due to expansion, we are again looking to hire experienced Support workers in the Crewe Area to support individual within...

  • Supported Housing Worker

    5 months ago

    Macclesfield, United Kingdom Emerging Futures Full time

    **Hours**: 37.5 hours per week **Location**: Crewe and Macclesfield, Cheshire East **Salary**: £22,451 - £23,918 **Are you interested in supporting vulnerable people in Cheshire East?** Emerging Futures works across the country to support people affected by homelessness, addiction, and mental health challenges. We’re searching for Housing Support...

  • Young People Support Worker

    6 months ago

    Macclesfield, United Kingdom Oscar Underhill Recruitment Solutions Limited Full time

    **Young People Support Worker**: - **Full Time - Two shifts on, two shifts off.**: - **Housing provider in Supported Living**: - **Macclesfield**: - **Sociable Working Hours**: - **Temp to Perm opportunity.** **Are you passionate about helping others?** **Are you looking for a new challenge in Social Housing?** **Client snapshot**: An excellent...

  • Children's Support Worker

    6 months ago

    Macclesfield, United Kingdom Social Care Recruitment Full time

    We are looking for a passionate Support Worker who personally wants to make a difference in the lives of people with challenging behaviours. As a support worker you will work as part of a team of support workers to deliver a high standard of care at all times. You recognise that the role is to help support service users maximise their choices, rights and...

  • Disability Support Worker

    2 months ago

    Macclesfield, Cheshire East, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Support Worker OpportunitybeBee Professionals in Macclesfield is seeking a dedicated Support Worker to join our team. This role involves providing support to individuals with disabilities in their daily activities and personal development.Key Responsibilities:Assist individuals with daily living activities and promote independence.Implement care plans and...

  • Support Worker

    6 months ago

    Macclesfield, United Kingdom The Rossendale Trust Full time

    **Become a Support Worker at The Rossendale Trust** The Rossendale Trust provides care and support to adults with learning, and some physical disabilities all of whom live as tenants in supported living properties across Macclesfield and Buxton. The role of a Support Worker is to encourage and support the tenants to live as independently as possible,...

  • Behaviour Support Worker

    2 months ago

    Macclesfield, United Kingdom CV-Library Full time

    Prospero Teaching are currently looking for a Behaviour Support Worker to deliver person centred support to individuals who present high levels of complex needs and challenging behaviours associated with learning disabilities, autistic spectrum conditions and mental health problems. You will be working in a school and supporting children and young people who...

  • Residential Support Worker

    6 months ago

    Macclesfield, United Kingdom Compass Children's Homes Full time

    **About The Role**: Want to work in a children’s home that makes a positive, lasting difference to children’s lives? Are you an experienced Residential Worker or Youth Worker, or do you have no experience but are looking to build a career in residential care? We need determined, resilient people to be long lasting, significant adults in a child’s...

  • Support Worker

    5 days ago

    Macclesfield, Cheshire East, United Kingdom Active Care Group Full time

    {"Job Title: Support Worker - Live In Active Care Group is seeking a Support Worker to work with a female client with a spinal cord injury. The client requires a female driver to support with transport to university and to travel home at weekends. The successful candidate will have a kind and caring nature, flexibility, and reliability. They will also hold a...